Phantom FWD to different VM? - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

***John_In_Dakota*** · 05-12-2006, 12:31 PM

I have 2 DN's that need to be forwarded to another persons extension and stay in that persons voice mail. I thought about putting the 2 DN's on phantom TN's and DCFW to another extension. This works.

How can I get the phantom DN to leave a message on the DCFW phone?

nortelzo@gmail.com · 05-12-2006, 03:35 PM

In the voicemailsystem MerMail or CallPilot define the two phantomnumbers as extra DN's, this is the easy way.
Or create 2 entrys in the (voice)service DN table for the phantoms and send them to the VMbox.

Pennyman.

***John_In_Dakota*** · 05-12-2006, 03:52 PM

Quote:

Originally Posted by nortelzo@gmail.com

In the voicemailsystem MerMail or CallPilot define the two phantomnumbers as extra DN's, this is the easy way.
Or create 2 entrys in the (voice)service DN table for the phantoms and send them to the VMbox.

Pennyman.

That's not working. Here is the TN:

DES 3456
TN 148 0 00 00 PHANTOM
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 2995 0 MARP
CPND
NAME test number
XPLN 27
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBD XFD WTA THFD FNA HTA ONS
LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFA MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
CWND USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR DCFW 4 1420
DATE 12 MAY 2006

When you call 2995 it rings my phone 1420 and then I get this error:

ERR5384 ST-CI 4998 1420

I'm

on this one.

nortelzo@gmail.com · 05-12-2006, 04:10 PM

Has DN 1420 also SFA ?

***John_In_Dakota*** · 05-12-2006, 05:15 PM

Quote:

Originally Posted by nortelzo@gmail.com

Has DN 1420 also SFA ?

Yes. More of this

***papa-bear*** · 05-12-2006, 06:21 PM

John,

If I read your issue right

In the mailbox, there is a place for extension DNs. Add each number you want to terminate in the box to this list. Don't need the additions to the VSDN table.

***John_In_Dakota*** · 05-13-2006, 01:13 PM

Quote:

Originally Posted by papa-bear

John,

If I read your issue right

In the mailbox, there is a place for extension DNs. Add each number you want to terminate in the box to this list. Don't need the additions to the VSDN table.

I did that as well and I am able to get an internal call to work but it's the external calls that just ring and ring. These two numbers are numbers that the person is no londer there but they need to be answerd by someone.

TomasSouth · 05-14-2006, 04:26 AM

Quote:

Originally Posted by John_In_Dakota

I have 2 DN's that need to be forwarded to another persons extension and stay in that persons voice mail. I thought about putting the 2 DN's on phantom TN's and DCFW to another extension. This works.

How can I get the phantom DN to leave a message on the DCFW phone?

I assume that you use CPilot. Create SDN as the same as the Phantom DN, then choose in Application Name as "Express Voice Messaging". Then in the Session Profile, there is a field as Mailbox Number, put there the DCFW phone's DN.

Try...I didn't test yet.

***John_In_Dakota*** · 05-15-2006, 09:46 AM

Quote:

Originally Posted by TomasSouth

I assume that you use CPilot. Create SDN as the same as the Phantom DN, then choose in Application Name as "Express Voice Messaging". Then in the Session Profile, there is a field as Mailbox Number, put there the DCFW phone's DN.

Try...I didn't test yet.

I will try this. I'm knee deep in application issues with Symposium right now.

Must be Monday...

***John_In_Dakota*** · 05-15-2006, 03:52 PM

Quote:

Originally Posted by TomasSouth

I assume that you use CPilot. Create SDN as the same as the Phantom DN, then choose in Application Name as "Express Voice Messaging". Then in the Session Profile, there is a field as Mailbox Number, put there the DCFW phone's DN.

Try...I didn't test yet.

Well I tried this and I keep getting an error, hold on I'll look to see what it is.....I get this:

Error Creating SDN
The following errors have occured:
SDNs and user extension DNs must be unique.
Error code: 60661, 0, serviceacdn, userextensiondn

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