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Old 05-10-2006, 12:35 PM   #1 (permalink)
levisp
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Call Pilot Desktop Implementation

I´m trying to implement desktop with Outlook (2000 or 2003) on CP 4.0, But It doesn´t work, I´m following the Desktop Messaging and My CallPilot Installation and Administration Guides:

a. First determine the CallPilot server FQDN (I´m using the default CP name: callpilot)

b. To define the CallPilot server FQDN:
Messaging --> Message Network Configuration.
I don´t see: The SMTP/VPIM section, to type the CallPilot server FQDN (It Just appears in general the windows for the name, description, location and spoken name), I`ve got a CP 3.0 for testing and In this CP 3.0 I could set the name (in general), but in the CP 4.0 when I put the name (in general) and then I try to save the chages It tells me that ESN cannot be null (but the ESN´s windows are disable I can´t select or fill them up (the same for the CP 3.0))

c. Also the VPIM network shortcut windows are disable (I implemented desktop with outlook in a CP 3.0 without using FQDB neither VPIM (just using mailbox@callpilotipadress and It worked))

any idea?
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Old 05-10-2006, 01:02 PM   #2 (permalink)
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Call Pilot

Try Message Delivery Configuration to put in the and on the FQDN you'll need the full name such as callpilot@nortel.com for example.
As for the VPIM boxes being disable it sound like you may be missing the networking package for networking.
Try those few things first,never seen the ESN error though.
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