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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: executives, extensions |
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 05-10-2006, 11:47 AM | #1 (permalink) | ||||||||
| Senior Member   justzikle has no status.
Location: At My Place Rep Power: 4  Gender:  Country:   |  Executives Extensions Hi i have 10 executive extension, system is option 61 c. with two operator console 2250. Now i wants these 10 executive extension to get priority from other extensions on operator console, i mean operator should have some indication that these executive exts are calling and they shud be able to pick these extensions on priority not as one by one from QUE. any help? regards | ||||||||
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| 05-10-2006, 06:00 PM | #2 (permalink) | ||||||||
| Junior Member
Rep Power: 3 | The feature you want is in the Software Feature Guide. It is called Station Category Indication. In LD 15 you can assign ICI keys on the console with CA # (1-7) In LD 11 you can assign SCI # (1-7) to the executive sets. When the executive dials 0, the corresponding ICI key will light. The operator can answer the calls by pressing the ICI key to prioritize the calls ahead of other calls in the queue. You can make all the executives category 1 or make some executives higher than other executives up to 7 groups. | ||||||||
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| 05-11-2006, 07:35 AM | #3 (permalink) | ||||||||
| Admin   Chas2002 is Chillin
Location: Gulf Coast Rep Power: 5  Country:  | Re: Yep - we use SCI here. Works very well. Chas2002 __________________ Free Preview of my fictional book: Chaos Theorem .:-:. Employment: Find a new job on pbxjobs.com Best Video Jukebox on the net (mini-flash widget) | and | Do you want to store your MP3 files? visit: Musecast.com Why not start a blog http://www.pbxinfo.com/blog.php - it's 110% free. | ||||||||
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