Home         |        Forums         |        Portals          |           Login               |     Register              
 
Go Back   VoIP / PBX Info Forum for Avaya / Nortel, Cisco, ShoreTel, Panasonic and other manufactuers Tech Tips Community > PBX / IP PBX FORUMS > NORTEL > Meridian Systems
Reload this Page ACD Not Reporting in Max
   SEARCH  
     
User Name Password      
Save ?
Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

Tags: , ,


Free Call Accounting Quotes   PBX Programming Software  Nortel Software  Avaya Products  Cisco Call Accounting

Reply
 
LinkBack Thread Tools Display Modes
Old May 8th, 2006   #1 (permalink)
Junior Member

Activity Longevity
0/20 15/20
Today Posts
0/0 sssssss10
Location: Alpharetta, GA
Rep Power: 6VZTech is on a distinguished road
Gender:
Country:
ACD Not Reporting in Max
I added an ACD queue the other day. I also added that ACD/DN in Max. When I try to run a report, it comes up with No data selected for this report.

Reporting is working for the other queues.

Did I miss something?

Any help most appreciated.

Here is my ACD programming for the queue:

TYPE ACD
CUST 0
ACDN 3942
MWC NO
DSAC NO
MAXP 30
SDNB NO
BSCW NO
ISAP YES
VSID 2
AACQ NO
RGAI NO
ACAA YES
FRRT 21
FRT 2
SRRT 23
SRT 46
NRRT
FROA YES
NCFW
FNCF NO
FORC NO
RTQT 4
RTQO MSB
SPCP YES
OBTN NO
RAO NO
CWTH 1
NCWL YES
CWLF 2
CWLW 3
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT 10
RTPC NO
HOML YES
RDNA NO
ACNT
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO
VZTech is offline   sendpm.gif Reply With Quote
Old May 8th, 2006   #2 (permalink)
Junior Member

Activity Longevity
0/20 15/20
Today Posts
0/0 sssssss10
Location: Alpharetta, GA
Rep Power: 6VZTech is on a distinguished road
Gender:
Country:
*** Added note ***

The VSID 2 was not in there before. I changed that today.

Would that affect the reporting?
VZTech is offline   sendpm.gif Reply With Quote
Old May 8th, 2006   #3 (permalink)
Moderator
 
John_In_Dakota's Avatar
John_In_Dakota is in need of a long nap.

Activity Longevity
6/20 20/20
Today Posts
0/0 sssss6256
Location: 1069.7 miles from Tiverton, Ontario (CANADA)
Rep Power: 14John_In_Dakota will become famous soon enough
Gender:
Country:
Send a message via AIM to John_In_Dakota Send a message via MSN to John_In_Dakota Send a message via Yahoo to John_In_Dakota
Print an ACD that is reporting. It may be in MAX though. Make sure the report your trying to run is not a CDN report.
__________________
Dare To Be The Very Best!
John_In_Dakota is offline   sendpm.gif Reply With Quote
Old May 9th, 2006   #4 (permalink)
Junior Member
 
datadump's Avatar
datadump has no status.

Activity Longevity
2/20 13/20
Today Posts
0/0 ssssss391
Location: Vatican City
Rep Power: 5datadump is on a distinguished road
Gender:
Country:
check capacity configuration to check that your not exceeding your limits.


then upgrade to symposium...
datadump is offline   sendpm.gif Reply With Quote
Reply

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
ACD Help. justzikle Meridian Systems 3 April 11th, 2006 12:04 PM
Meridian Max Not Compatible ERR3056 Meridian Systems 4 April 10th, 2006 02:07 AM
BCM 3.6 and call centre reporting patch RCC 2.1.050 pmarkov BCM and Norstar 2 May 25th, 2005 09:25 PM


All times are GMT -4. The time now is 03:17 AM.

Contact Us - PBX Info Forum | Telephony Resource Tech Tips Community for Avaya, Nortel, Cisco, Panasonic, ShoreTel, Asterisk and more... - Archive - Top

Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0
Copyright (c) www.pbxinfo.com - PBX Info | Free PBX, PABX, IP PBX, VOIP and Telephone Information Resource Forum - Avaya / Nortel, Cisco, Panasonic, Mitel, ShoreTel, more...