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Old 04-27-2006, 10:19 AM   #1 (permalink)
Richuu
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Another message lamp question

Hi All,

On our Meridian 1 Opt 11 system, we have one terminal on which the message waiting lamp doesn't illuminate when there's a message. I've searched through the forums on here, and also tried to coax some free info from BT, but no joy. Reading through the posts here, it seems that it's something to do with 'MWA', but what confuses me is the mention of keys used in conjunction with mail - we don't have a message key programmed on any of our terminals (unless I'm missing the point here!).

What I do have is MAT 5.71, and I can get around the system with it. What I think I'm looking for is a line to type into one of the loads to make sure the lamp comes on!

Grateful for any help!!

Rich.
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Old 04-27-2006, 10:30 AM   #2 (permalink)
Richuu
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Oh, and I did check with another phone with a known good lamp! Let me know if you need more info on the system!
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Old 04-27-2006, 10:40 AM   #3 (permalink)
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First off you do have Lamp Allowed in the CLS right? I think it's LPA. Is the voicemailbox setup correctly with the correct MWI DN?

Is this set / number involved in any multiple appearence setups?
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Old 04-27-2006, 11:03 AM   #4 (permalink)
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Well, thanks Slagburn, it's sorted - you gave me just the nudge in the right direction I needed. I couldn't think what area of the programming it would come under - the CLS bit is what I needed, and I worked it out from there, under LD11. Ta muchly.

I still have a load to learn on this system - we've had it for 6 years and I've only ever done moves, copy's etc. So, now I know that there's good people here who give great answers, I'll be bombarding you....

Thanks again,

Rich.
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