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Old 04-26-2006, 10:17 AM   #1 (permalink)
mrose77
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Opt 11 CDP Programming Guidance

My predecessor programmed 6 digit dialing to some of our facilities. For example, if you dial 35+ext, you will connect to an user in our California office and if you dial 89+ext, you can contact an user in out Texas office. I believe these just get translated to the full number (408 935 xxxx). First of all, where can I look to see where this is configured? Our California office recently moved and have new extensions, so I would like to modify the current setup. What are the basic steps to ge this done? Whatever insight you have will be greatly appreciated. Thanks!

Mark
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Old 04-26-2006, 10:21 AM   #2 (permalink)
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Start in LD 87 and print your LOC codes.
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Old 04-26-2006, 12:52 PM   #3 (permalink)
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Quote:
Originally Posted by mrose77
My predecessor programmed 6 digit dialing to some of our facilities. For example, if you dial 35+ext, you will connect to an user in our California office and if you dial 89+ext, you can contact an user in out Texas office. I believe these just get translated to the full number (408 935 xxxx). First of all, where can I look to see where this is configured? Our California office recently moved and have new extensions, so I would like to modify the current setup. What are the basic steps to ge this done? Whatever insight you have will be greatly appreciated. Thanks!

Mark
print the numbers 35 and 89 to see what they do. then check ld 86 RLI's and see if they are inserting or deleting numbers. print cdp numbers in ld 87. the numbers 35 and 89 may be access codes for routes. go to ld 80 and trace your call to see what you are shipping out.
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Old 05-03-2006, 08:29 AM   #4 (permalink)
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Thanks to all for your assistance. I will check this out and let you know what I find.

Mark
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Old 05-05-2006, 06:43 PM   #5 (permalink)
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I was able to see the CDP via LD 87 - it was set up as a TSC. Since the new office connects through the same CO as the old one, the NPA and NXX are the same (no RLI change). All I had to do was out the old TSC and add the new one. Thanks again to all for your help!

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