TGAR/External Call Forward Question. - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

hached · 04-20-2006, 01:23 PM

Hi Folks,

I am trying to forward an inbound call to a set back out to a Toll Free numbers using the Call Forward Key. I've done all the prep work on the CLS setting CFXA and changing my routes to NCRD etc but the calls still will not transfer out.

After looking at the routes a little closer I noticed that the TGAR of the inbound route is the same as the TGAR of the outbound route.

My question is, what impact is there if I remove the TGAR on my inbound route; if any?

sheerhunk · 04-20-2006, 02:04 PM

make sure your key on the set allows this many digits .
example :key 4 cfw 16 91800-xxx-xxxx

hached · 04-20-2006, 02:59 PM

It does...internally forward correctly, just not routing trunk to trunk

TomasSouth · 04-21-2006, 04:00 AM

Quote:

Originally Posted by hached

After looking at the routes a little closer I noticed that the TGAR of the inbound route is the same as the TGAR of the outbound route.

My question is, what impact is there if I remove the TGAR on my inbound route; if any?

I think it does not matter. It might prevent you if the TGAR of the inbound route is the same as the TARG in RDB of the outbound route.

Try to set CFTA YES in RDR of LD 15.

colin · 04-21-2006, 07:18 AM

If you want to forward an incomming line to an external line you should have EXTT to yes and you COULD change CFO to CFF.

LD 15
RDR

CFO - Follow permissions of originating set
CFF - Follow permissions of forwarding set

hached · 04-21-2006, 10:26 AM

Thanks for the suggestions. I verified that CFTA is set to YES and changed CFO to CFF in the RDR but it still doesn't forward correctly...I still think it's a TGAR problem on the inbound route but am reluctant to remove the TGAR without understanding the impact...

slagburn · 04-21-2006, 10:49 AM

Do you have TGAR turned on in LD 86?

hached · 04-21-2006, 11:32 AM

I printed the ESN in LD 86 and TGAR is set to NO....does this mean TGAR are ignored?

JEHartmann · 04-21-2006, 11:55 AM

[quote=TomasSouth]I think it does not matter. It might prevent you if the TGAR of the inbound route is the same as the TARG in RDB of the outbound route.

Go to Ld 56 and print the TGAR.
If the routes you whant to connect is prohibited in the TGAR table you need to make a or use and ART (TGAR) that doesent prohibit the connection.

regrds

hached · 04-21-2006, 01:34 PM

Okay, I've gone to LD 56 and this is what I get.

REQ prt
TYPE rart
CUST 0
ROUT 8*
ROUT 9

CUST 0 ROUT 9 ART 0

REQ prt
TYPE rart
CUST 0
ROUT 8
SCH0163
ROUT 20

CUST 0 ROUT 20 ART 0

I'm kinda lost after this one, where do I print the ART table?

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