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Old 03-24-2003, 12:28 PM   #1 (permalink)
invaliduser
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I have a weird situation. If making a long distance call it will requirec a charge code to be able for a phone to make long distance calls. Now I have a few sets that are causing me some headaches as to why they are still able to make long distance calls without having to put in a charge code.
I have printed out a few other sets that are not able to make long distance calls unless they put in a charge code and compared it to the one that is able to and both units are programmed identically. They both have all the same settings as far as CLS, NCOS, TGAR and everything. I have run out of ideas as to why this is happening. I have one other option that I haven't tried and that is to out the phone and then rebuild it. But I was hoping maybe someone might have some ideas as to why this is possible.
Now remember I have double checked and tripled checked the phones programming and they all have identical settings.
Now I have actually witnessed the call myself by a user. I asked the user to show me how he is by passing the charge code and he just straight dialed the number and it went thru. I have checked the area code calling for the number that he had dialed and it was going out the route that has a higher NCOS then his phone set does.

Example of a set below. Any idea where I might have gone wrong. On my RLB for long distance calls I have a NCOS of 5 on all routes that is going out long distance. Once a charge code is inserted the telephone sets automaticlly overide his/her NCOS and gets a NCOS of 5 for the call to go thru.
Any help is appreciated before I have to rebuild and and see if that will solve this problem. And if not then I am totally out of ideas as how to go abouts it. :casstet:


DES 2286B
TN 033 0 00 12
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 55555
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 8
SCI 0
SSU 55555
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDD CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CPND_LANG ENG
RCO 0
HUNT 55555
LHK 1
LPK 0
PLEV 02
FCAR NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 12904 2904 MARP
CPND
NAME SPARE PHONE
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 52904 D MARP
CPND
NAME SPARE PHONE
XPLN 27
DISPLAY_FMT FIRST,LAST
02 CFW 16
03 AO6
04 DSP
05 TRN
06 CSD
07
08 CHG
09 DSP
10 SCR 12911 2911
CPND
NAME IT HELPDESK
XPLN 27
DISPLAY_FMT FIRST,LAST
11 SCR 52911 D
CPND
NAME IT HELPDESK
XPLN 27
DISPLAY_FMT FIRST,LAST
12
13
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Old 03-24-2003, 12:44 PM   #2 (permalink)
Java_Bob
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i do not see FCAR in the CLS ?
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Old 03-24-2003, 12:49 PM   #3 (permalink)
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Mind boggling charge code problem

You don't put NCOS's in RLI you put FRL's, so you need to check your NCOS to FRL relationship first. That maybe where your problem is.

First go to

LD 87
REQ PRT
CUST 0
FEAT NCTL
< return
< return


Also if this phone is supposed to be required to use a Code than you need to change


LHK 1
LPK 0
PLEV 02
FCAR NO (YES)
AST
IAPG


[Edited on 24/3/2003 by acewarlock]
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