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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: compatible, max, meridian |
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 04-05-2006, 12:21 PM | #1 (permalink) |
| Junior Member  | Meridian Max Not Compatible Planning an upgrade on an 11C from 25.30 to Succession 4.5W. While reviewing the compatibility guide I discovered that Max is not supported. They have only 11 agents and only 1 que. What happens when Max goes away? What kind of changes will I have to make, if any, ahead of time to keep this que operational? |
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| 04-09-2006, 10:18 AM | #2 (permalink) |
| Junior Member  | If MMAX is gone, you will lose all related Call Center Reports. But the Queu still can manage to accept calls and be operational. MMAX is not for call scripting, it is CCR for old products. Of course, Nortel advises for the latest one, which is the Symposium once you lose MMAX. But for experience, from compatibility guide MMAIL is not supported in Succession Rls 4. But we tried to upgrade Opt81C, and after that, MMAIL Rls 13 is still up and running. |
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| 04-09-2006, 10:51 AM | #3 (permalink) |
| Admin  | Re: Thomas - are you saying you Upgraded to Suc 4.0 and you MerMail is still working? We were told that it would not work and ended up buying HMS 400... Chas2002 __________________ Free Preview of my fictional book: "Chaos Theorem": http://www.lulu.com/content/249842. Full PDF Download just $3.99. (Note: Portions of monies generated are donated to great causes: Feed the Children Fund and Childrens Hospital of the Kings Daughters). Checkout pbxjobs.com and pbxlance.com New music site http://www.vnertia.com/mnap - Best Video Jukebox on the net. |
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| 04-10-2006, 01:07 AM | #5 (permalink) |
| Junior Member | Yes, chas, the MMAIL still communicates with Rls 4.0. I was also amazed, we just tried because it is the salesman pushing to go on, and we succeeded. The MMAIL was of lower release that we upgrade to Rls 13.0. Nortel even gave us latest keycode of MMAIL, not intimidating it won't work. |
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