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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: call, pickup, reverse |
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| | #4 (permalink) | ||||||||
| Junior Member
Rep Power: 6 ![]() | MWL is on every morning but no message I think I need more explanation on how both of those solutions work. With the DPUA is all that I have to do is change the class of service? And is there a generic SPRE code for digital phones? Thanks | ||||||||
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| | #6 (permalink) | ||||||||
| Junior Member
Location: Philadelphia Rep Power: 6 ![]() | Reverse Call Pickup X11 Features and Services Directed Call Pickup (DCP) allows a caller from one Call Pickup group to pick up a ringing call in another Call Pickup group. The ringing call is picked up by dialing either its Call Pickup Group number or the DN on which it is ringing. Directed Call Pickup adds two new methods of Call Pickup to the existing Call Pickup feature: • Group Pickup (GPU), and • DN Pickup (DPU). Group Pickup lets you pick up any ringing call in your own pickup group, or any pickup group in the system. DN Pickup allows pickup of a call ringing on a specified DN. If a DN is not assigned to any group, it defaults to Group Zero (0). This prevents any other group from picking up that DN. Both GPU and DPU can be activated using programmable keys or Special Prefix (SPRE) code dialing. Each pickup method can be assigned to a telephone independent of the others. The dialed digits (DN or group number) are displayed on the Digit Display as dialed. Like the Call Pickup feature, the lamp is optional for the Call Pickup and Group Call Pickup keys. No second dial tone is given after the key is pressed, nor is it given after the SPRE code is dialed. Feature implementation Task summary list The following is a summary of the tasks in this section: 1 LD 15 – Define the number of digits dialed for Call Pickup groups. 2 LD 10 – Configure analog (500/2500 type) telephones to allow DCP Class of Service. 3 LD 11 – Configure Meridian 1 proprietary telephones to allow Directed Call Pickup Class of Service. LD 15 – Define the number of digits dialed for Call Pickup groups. LD 10 – Configure analog (500/2500 type) telephones to allow DCP Class of Service. Prompt Response Description REQ: CHG Change existing data. TYPE: FTR Gate opener. CUST xx Customer number. - OPT (COX) COP CO no priority or call priority for Call Pickup and Group Call Pickup. - PKND (1)-4 Number of digits dialed for Group Pickup. Prompted only if DCP is equipped. Prompt Response Description REQ: CHG Change existing data. TYPE: 500 Telephone type. TN l s c u c u Terminal Number. For Option 11C. LD 11 – Configure Meridian 1 proprietary telephones to allow Directed Call Pickup Class of Service. RNPG 0-4095 Call Pickup Group. 0 = no pickup group. CLS (GPUD) GPUA (DPUD) DPUA (Deny) allow Group Pickup. (Deny) allow DN Pickup. Prompt Response Description REQ: CHG Change existing data. TYPE: xxxx Telephone type, where: xxxx = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000. TN l s c u c u Terminal Number. For Option 11C. RNPG 0-4095 Call Pickup Group. 0 = no pickup group. CLS (GPUD) GPUA (DPUD) DPUA (Deny) allow Group Pickup. (Deny) allow DN Pickup. KEY xx GPU xx DPU Group Pickup key (not available on M3000). DN Pickup key (not available on M3000). Feature operation To answer a call in another Call Pickup group from a Meridian 1 proprietary telephone, follow these steps: 1 Lift the handset. 2 Press GRP Pickup or dial SPRE + 94 or PUGR FFC. 3 Dial the pickup group number. To answer a call on a specified DN from a Meridian 1 proprietary telephone: 1 Lift the handset. 2 Press DN Pickup or dial SPRE + 95 or PUDN FFC. 3 Dial the extension number. To answer a call in another Call Pickup group from an analog (500/2500 type) telephone, follow these steps: 1 Lift the handset and dial SPRE + 94 or PUGR FFC. 2 Dial the pickup group number. To answer a call on a specified DN from an analog (500/2500 type) telephone: 1 Lift the handset and dial SPRE + 95 or PUDN FFC. 2 Dial the extension number. | ||||||||
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| | #7 (permalink) | ||||||||
| Junior Member
Rep Power: 6 ![]() | Audio on phones mrmike: Thanks for your response. I looked through everything very closely but I had to put all the phones I wanted answered into RNPG anyway. That seemed to be the only way it eould work. I was trying to do just a DN pickup with the phones being in RNPG 0 but that didn't work. Is there something that I'm missing? Thanks | ||||||||
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| | #9 (permalink) | ||||||||
| Junior Member
Rep Power: 6 ![]() | Whats this? Error? OK. Thanks Ace. I thought that I could do this without having to put users into pickup groups, ie. figuring that if everybody is in pickup group 0 (default) they could reverse pickup any extension in that group. Thanks | ||||||||
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