Determining users that have not recorded greeting - VoIP / PBX Info Forum for Avaya / Nortel, Cisco, ShoreTel, Panasonic and other manufactuers Tech Tips Community

mannym · March 30th, 2006

My boss just asked me to verify that everyone in the company has recorded a voicemail greeting.

Is there any way to find out through the system without having to call each and every extension?

We are using Meridian Mail.

Any advice would be greatly appreciated.

***John_In_Dakota*** · March 30th, 2006

The only way I know for Mer Mail is upgrading to Call Pilot.

I don't recall in my Mer Mail days if there was a way to see who has recorded what.

Rachelle · March 30th, 2006

LOG IN, USER ADMIN, LOCAL USER, FIND, LIST: It will show you if there is a personal verification greeting recorded, as well as, their current usage should also be shown. This isn't a clear indication of an external greeting but, when they set up their mail box they should have recorded, at a minimum, the external greeting, personal verification, and changed their password. Those three things are a must.

Otherwise, you have to go to each mail box and scroll down to see if the greetings all say YES to being recorded. That will take a lot of hours, depending on the number of user's you are looking at.

rlc

mannym · March 30th, 2006

Thanks for the help. We only have 75 user so I think it would be easiest to just call each and every extension and verify the recording.

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