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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: 61c, option, question, routing |
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 03-19-2003, 11:50 AM | #1 (permalink) | ||||||||
| Junior Member 
Location: Fort Myers, FL Rep Power: 6  Gender:  Country:  | Chicago, there's no place like it. In my Nortel PBX, when someone dials a four digit extension for (x)911, it routes via a tie line to my Avaya PBX, which then handles the call. I am trying to change the routing so that when the call ((x)911) comes into my Nortel PBX, I simply route it to a mailbox within the system. In essence, I wish to simply pull out that x911 and route it to my Nortel, leaving the others x900-x999 to route to the Avaya. Can anyone shed some light as to how I can make that a reality? Thank you very much for any help you can lend! | ||||||||
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| 03-19-2003, 12:11 PM | #2 (permalink) | ||||||||
| Senior Member  PP is AN OLD ROLMEN WORKING ON NORTEL AND AVAYA
Location: MIAMI, FLA Rep Power: 8 | NAM IP There are 2 places to check to see where it's located first is LD 23 do a print there and see if it's a ACD DN nite call forwared. The other place is LD 87 do a print there to see if it's part of the CDP | ||||||||
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| 03-19-2003, 01:03 PM | #6 (permalink) | ||||||||
| Junior Member
Location: Fort Myers, FL Rep Power: 6 Gender: Country: | Call forward question Actually, I found that it's in an RLI...which takes all 100 numbers in that range and sends them all over to my Avaya. One gentleman told me that my only recourse is to remove the entire RLI, and then build an RLI for each of the 100 numbers. looks like I got my work cut out for me  | ||||||||
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| 03-19-2003, 01:17 PM | #7 (permalink) | ||||||||
| Senior Member   gei_spot is going phishing
Location: Somewhere in this vast universe on a little rock that looks like a grape. Rep Power: 12 Gender:  Country:  | Option 61C routing question You can build an IDC table at the recieving PBX and route the X911 number to whatever ext you want it to go to. __________________  I'm a member of the "PbxInfo Gang" | ||||||||
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| 03-20-2003, 01:40 PM | #8 (permalink) | ||||||||
| Junior Member
Location: Fort Myers, FL Rep Power: 6 Gender: Country: | Message waiting on Agent set & logout on hang up Thanks for your help. I ended up having to remove the RLI which pointed my number bank to the other PBX. After removing the RLI, I removed the one number, pointed it to a call pilot VM box and re-added separate RLI's for each of the other numbers in the bank. I had to change the MXSC table from default, but other than that, it went smoothly. Thanks again | ||||||||
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