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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: acd, reporting |
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 November 25th, 2002 | #2 (permalink) | ||||||||
| Moderator   John_In_Dakota is in need of a long nap.
Location: 1069.7 miles from Tiverton, Ontario (CANADA) Rep Power: 14  Gender:  Country:     | Nortel Meridian System Type Help Are you using LINK/MAX? If your are you will have the chance to also use MTE. With in MTE there are some canned reports, basic, that will be able to tell you. MAT may not be a good reporting tool for what you are looking for. John __________________ Dare To Be The Very Best! | ||||||||
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| December 3rd, 2002 | #4 (permalink) | ||||||||
| Moderator   gei_spot is going phishing
Location: Somewhere in this vast universe on a little rock that looks like a grape. Rep Power: 13 Gender:  Country:  | football LD 48 would let you know if you had a link to MAX, if you have max then you can install MTE __________________  I'm a member of the "PbxInfo Band" | ||||||||
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| December 4th, 2002 | #6 (permalink) | ||||||||
| Moderator John_In_Dakota is in need of a long nap.
Location: 1069.7 miles from Tiverton, Ontario (CANADA) Rep Power: 14 Gender: Country: | Forced Account Codes Do a STAT AML enter. This will tell you if you Application Module Link. John __________________ Dare To Be The Very Best! | ||||||||
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| December 4th, 2002 | #8 (permalink) | ||||||||
| Junior Member
Rep Power: 8 Country: | buliding MOH - RTMB Max is what will provide the reporting, what you want to see is if you have a High Speed Link. My guess is the ANL link you are looking at is a Meridian Mail connection on an Option 11 system. In LD 48 .STAT HSL If it says UP you have Max. Anything else, it is either down, or not provisioned. If you do not have max, if you have the ACD-C package you can enable some rudimentary reporting. No ad-hoc reporting, or historical data retrieval. | ||||||||
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