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Old 03-09-2006, 10:12 AM   #1 (permalink)
Limegreenpatato
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Setting up a speed call list

Hi

I'm having problems entering numbers in my speed call list.

I have the Speed call control button on my phone and i've entered all the numbers on to the list. And when i dail the 3 digit codes on my phone they dail the number with no problem.

But when i try on the other phones set up with the speed call button, they just get a busy signal.

I'll try to explain what i'm trying to do. We are adding 11 phones into our DC, and the employees will be able to walk up to the phone and speed dial their team leads cell phone (which will be an outside call). We don't want them to be able to make outside calls to anyone or receive calls on that phone. So the only outside calls they should be able to make is to numbers on the speeds call list. I need to know how to get past the outbound call restrictions for the speed dail numbers, but keep it intact for everything else.


This is the phone that doesn't work


TN 26 15
DATE
PAGE
DES

DES WHSE
TN 026 0 00 15
TYPE 2006
CDEN 8D
CUST 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FND HTD NDD
MWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDD
CFTD SFD MRD DDV CNID
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID
DDGA NAMA
USMD USRD ULAD RTDD PGND OCBD FLXD DNDY DNO3
HUNT
PLEV 02
FCAR NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 3607 0 MARP
CPND
NAME warehouse
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCU 0050
02 TRN
03
04
05
DATE 1 MAR 2006


NACT






This is the phone with the SCC on it



DES 6365
TN 016 0 00 04
TYPE 2008
CDEN 8D
CUST 0
FDN 6600
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFD
MWA AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID
DDGA NAMA
USMD USRD ULAD RTDD PGND OCBD FLXD DNDY DNO3
CPND_LANG ENG
RCO 0
HUNT 6600
LHK 1
PLEV 02
FCAR NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 6365 0 MARP
CPND
NAME Ian Cartwright
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5443 0
CPND
NAME Ian Cartwright
XPLN 27
DISPLAY_FMT FIRST,LAST
02 SCC 0050
03 AO6
04 SSU 0001
05 CFW 4 5443
06 MWK 6600
07
DATE 3 MAR 2006


NACT
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Old 03-09-2006, 10:20 AM   #2 (permalink)
Java_Bob
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probably your NCOS...chg the one that doesn't work to ncos 3
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Old 03-09-2006, 10:26 AM   #3 (permalink)
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probably your NCOS...chg the one that doesn't work to ncos 3

But that will allow all outbound calls. I need it to restrict outbound calls to everyone except the numbers on the speed call list. I'm not the best with speed call lists or NCOS, so maybe their is another one that does those restrictions, but i don't think 3 will do it.
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Old 03-09-2006, 10:50 AM   #4 (permalink)
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ok i see ... set up system speed call then, you can bypass restictions with that
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Old 03-09-2006, 11:31 AM   #5 (permalink)
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ok i see ... set up system speed call then, you can bypass restictions with that

Ok, thanks.

Do you have any tips on how to set that up. I pretty much just learn this stuff on the fly, and i've been looking around and haven't had much luck finding how to set up a system speed call list.

I think there might already be one set up on our system, but i haven't been able to access it.
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Old 03-09-2006, 01:06 PM   #6 (permalink)
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check LD 18 SSC

that 2nd phone has a contoler key

04 SSU 0001

Last edited by Java_Bob; 03-09-2006 at 01:14 PM.
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Old 03-09-2006, 02:19 PM   #7 (permalink)
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This feature allows an extension user to store telephone numbers in what is termed a "Speed Call List", and then, by dialling short codes, instruct the system to dial the numbers in the list. This saves the user having to manually dial the numbers that they frequently call.

Speed Call Lists

There can be a theoretical maximum of 8191 lists defined on the system with a maximum of 1000 numbers stored in any list. A list can be used by any number of extensions. When a list is created the system administrator must specify the type of the list which can be one of two types:-

· System Speed Call (SSC)

· Speed Call - Personal (SCL)

The basic difference is that System Speed Call Lists can be set up to override the call restrictions applied to an extension. This means that if you have certain telephone numbers that you want normally barred extensions to reach then by placing the numbers in a System Speed Call List this can be achieved. Such a list has its own Network Class Of Service (NCOS) which can effectively change the restriction of a telephone while the call is made using that list.

Feature Implementation

This section is split into three parts:-

· Creating new lists

· Updating lists.

· Assigning lists to extensions



Creating a New List

Speed Call Lists are created, changed and deleted using Program 18. Speed Call Lists are printed using Program 20.

To create a new list you will need to define the list number and specify whether it is a System or Personal list. For either type the maximum number of telephone numbers allowed in the list and the maximum number of digits allowed in those telephone numbers must be defined. If it is a System List then the NCOS value must be specified.

Once a list has been created it is then available to be assigned to any number
of extensions.

Updating Lists.

Adding, changing or deleting telephone numbers from the list can be performed by the System Administrator or delegated to a list "Controller".
A controller can programme numbers into the list from their extension.

Analogue sets can be Controllers of Personal lists. The procedure to add, change or delete numbers in a list is given in the telephone set user guide.

Digital sets can be Controllers of System lists and Personal lists. The procedure to add, change or delete numbers in the lists is given in the telephone set user guide.

Remember to include the access code for an outside line in the stored number.

Assigning Lists to Extensions

Analogue Sets

Use Program 10 to assign one of the following feature mnemonics followed by the list number:-

SSU System Speed Call User.

SCU Personal Speed Call User.

SCC Personal Speed Call Controller.

Digital Sets

A digital set can be assigned to many lists using dedicated keys and additionally can be a user of one System Speed Call list without assigning it to a key. Use Program 11 to assign one of the following mnemonics followed by the list number to a key:-

SCU Speed Call User.

SCC Speed Call Controller.

SSU System Speed Call User.

SSC System Speed Call Controller.

Additional Notes

If the size of the list is between 0 and 10 then single digit indexing is
required (0-9).

If the size of the list is between 11 and 100 then two digit indexing is
required (00-99).

If the size of a list is between 101 and 1000 then 3 digit indexing is
required (000-999).

Use Program 10 to assign one of the following feature mnemonics followed by the list number:-

SSU System Speed Call User.

SCU Personal Speed Call User.

SCC Personal Speed Call Controller.

Example

In this example a new Personal Speed Call List 130 has been created. The list has then been assigned to analogue TN 9 6 as the Controller and to key 3 of digital TN 8 2 as a user. The digital set is also given access to System list 131 without assigning it to a key.

Create new list.

LD 18
Load Program 18.

REQ NEW
TYPE SCL Personal Speed Call list. (SSC for System List).
LSNO 130 Specify list number
DNSZ 12 Maximum number of digits in the numbers that can stored.
SIZE 10 Maximum number of DNs in the list.
WRT
STOR 0 9017858081 Defines number in first store including 9 to access of line
WRT
STOR 1 90800500005 Defines number in second store
WRT
STOR 2 2273
WRT
STOR
REQ END Exit Program 18

Note: Use the CHG command to add or amend the list.

When creating a system speed list the prompt NCOS (Network Class of Service) will appear. This prompt refers to the restriction level associated with the list.

To print the numbers assigned in List 130:

LD 20

REQ PRT
TYPE SCL
LSNO 130
SIZE 10
RANGE xx yy You can print out a range of store numbers.
STOR 0 901785762444
STOR 1 90800500005
STOR 2 2273
REQ: END Exit Program 20

Assign feature to an analogue set.

LD 10
Load Program 10.

REQ CHG
TYPE 500
TN 96
ECHG YES
ITEM FTR SCC 130 User and Controller of Speed Call list 130
ITEM
REQ END Exit Program 10

Allocate feature to a digital set

LD 11
Load Program 11.

REQ CHG
TYPE 2616
TN 82
ECHG YES
ITEM KEY 3 SCU 130 User of Speed Call list 130 assigned to key 3
KEY
ITEM SSU 131 User of System Speed Call list 131
ITEM
REQ END Exit Program 11
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Old 03-09-2006, 02:55 PM   #8 (permalink)
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Originally Posted by colin
This feature allows an extension user to store telephone numbers in what is termed a "Speed Call List", and then, by dialling short codes, instruct the system to dial the numbers in the list. This saves the user having to manually dial the numbers that they frequently call.

Speed Call Lists

There can be a theoretical maximum of 8191 lists defined on the system with a maximum of 1000 numbers stored in any list. A list can be used by any number of extensions. When a list is created the system administrator must specify the type of the list which can be one of two types:-

· System Speed Call (SSC)

· Speed Call - Personal (SCL)

The basic difference is that System Speed Call Lists can be set up to override the call restrictions applied to an extension. This means that if you have certain telephone numbers that you want normally barred extensions to reach then by placing the numbers in a System Speed Call List this can be achieved. Such a list has its own Network Class Of Service (NCOS) which can effectively change the restriction of a telephone while the call is made using that list.

Feature Implementation

This section is split into three parts:-

· Creating new lists

· Updating lists.

· Assigning lists to extensions



Creating a New List

Speed Call Lists are created, changed and deleted using Program 18. Speed Call Lists are printed using Program 20.

To create a new list you will need to define the list number and specify whether it is a System or Personal list. For either type the maximum number of telephone numbers allowed in the list and the maximum number of digits allowed in those telephone numbers must be defined. If it is a System List then the NCOS value must be specified.

Once a list has been created it is then available to be assigned to any number
of extensions.

Updating Lists.

Adding, changing or deleting telephone numbers from the list can be performed by the System Administrator or delegated to a list "Controller".
A controller can programme numbers into the list from their extension.

Analogue sets can be Controllers of Personal lists. The procedure to add, change or delete numbers in a list is given in the telephone set user guide.

Digital sets can be Controllers of System lists and Personal lists. The procedure to add, change or delete numbers in the lists is given in the telephone set user guide.

Remember to include the access code for an outside line in the stored number.

Assigning Lists to Extensions

Analogue Sets

Use Program 10 to assign one of the following feature mnemonics followed by the list number:-

SSU System Speed Call User.

SCU Personal Speed Call User.

SCC Personal Speed Call Controller.

Digital Sets

A digital set can be assigned to many lists using dedicated keys and additionally can be a user of one System Speed Call list without assigning it to a key. Use Program 11 to assign one of the following mnemonics followed by the list number to a key:-

SCU Speed Call User.

SCC Speed Call Controller.

SSU System Speed Call User.

SSC System Speed Call Controller.

Additional Notes

If the size of the list is between 0 and 10 then single digit indexing is
required (0-9).

If the size of the list is between 11 and 100 then two digit indexing is
required (00-99).

If the size of a list is between 101 and 1000 then 3 digit indexing is
required (000-999).

Use Program 10 to assign one of the following feature mnemonics followed by the list number:-

SSU System Speed Call User.

SCU Personal Speed Call User.

SCC Personal Speed Call Controller.

Example

In this example a new Personal Speed Call List 130 has been created. The list has then been assigned to analogue TN 9 6 as the Controller and to key 3 of digital TN 8 2 as a user. The digital set is also given access to System list 131 without assigning it to a key.

Create new list.

LD 18
Load Program 18.

REQ NEW
TYPE SCL Personal Speed Call list. (SSC for System List).
LSNO 130 Specify list number
DNSZ 12 Maximum number of digits in the numbers that can stored.
SIZE 10 Maximum number of DNs in the list.
WRT
STOR 0 9017858081 Defines number in first store including 9 to access of line
WRT
STOR 1 90800500005 Defines number in second store
WRT
STOR 2 2273
WRT
STOR
REQ END Exit Program 18

Note: Use the CHG command to add or amend the list.

When creating a system speed list the prompt NCOS (Network Class of Service) will appear. This prompt refers to the restriction level associated with the list.

To print the numbers assigned in List 130:

LD 20

REQ PRT
TYPE SCL
LSNO 130
SIZE 10
RANGE xx yy You can print out a range of store numbers.
STOR 0 901785762444
STOR 1 90800500005
STOR 2 2273
REQ: END Exit Program 20

Assign feature to an analogue set.

LD 10
Load Program 10.

REQ CHG
TYPE 500
TN 96
ECHG YES
ITEM FTR SCC 130 User and Controller of Speed Call list 130
ITEM
REQ END Exit Program 10

Allocate feature to a digital set

LD 11
Load Program 11.

REQ CHG
TYPE 2616
TN 82
ECHG YES
ITEM KEY 3 SCU 130 User of Speed Call list 130 assigned to key 3
KEY
ITEM SSU 131 User of System Speed Call list 131
ITEM
REQ END Exit Program 11
thanks for all that typing, C.... BobF
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Old 03-10-2006, 04:07 PM   #9 (permalink)
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thanks guys, that helped. I fixed the problem

Also...where did you get that from? did you type that yourself or do you have a link to a bunch of online instructions?
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Old 03-10-2006, 04:10 PM   #10 (permalink)
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from my course notes..



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