Call Pilot Message Notification - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

porkchopsandwiches · 03-07-2006, 04:32 PM

This is my first post to this site, so hi Everone.

As a result of downsizing I've inherited a new job, the PBX guy. I'm new to this stuff so you may see a few amature hour posts from me.

I have a user who has used the CallPilot Message Notification function to send a message to their cell phone whenever they get a new voicemail message. For the past month they have stopped receiving the notification calls. When it gives up, Call Pilot sends a voicemail message indicating that the system was unable to reach the remote notification number. Any ideas on why this just stopped working?

***John_In_Dakota*** · 03-07-2006, 05:51 PM

Check to see if the user entered a different number to be notified. Check the users "Mailbox Class".
They may be setup to change some of the "Notification of Message Delivery".
If they fat fingered a digit then that may be the reason.

diech · 03-08-2006, 09:20 AM

I would also check make sure that Remote Notification is still checked in their mailbox profile. The feature is easily disabled when you answer one of the remote notification calls.