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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old 03-01-2006, 04:35 PM   #1 (permalink)
twscrb
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Recording wireless phones

Option 61; Symposium Express; OTM; CallPilot 2.0


I'm looking for a solution to record conversations on wireless phones that
do not require any cards to be placed in the PBX. I'm finding inexpensive solutions to recording calls on our desk phones, but recordings calls made to our wireless phones without PBX integration is an issue.
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Old 03-01-2006, 05:41 PM   #2 (permalink)
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For desk phones, we always put an adaptor between the phone and hand set. The adaptor had a plug you could insert a casset recorder (or cable to a PC microphone jack). Solved that one fairly easily. Just had to have the staff press the record button on the tape-recorder.

Wirless is a different story, you don't have that option. Wonder if there is something you could put between a headset and the wireless phone?
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Old 03-01-2006, 07:10 PM   #3 (permalink)
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What Kind Of Wirless Are You Using
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Old 03-01-2006, 10:20 PM   #4 (permalink)
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is IT IP BASE handset your using?? then go for witness recording solution it was working very good on our several sites.....good luck
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Old 03-02-2006, 11:15 AM   #5 (permalink)
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We are using Spectralink PTB-810 wireless phones.
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