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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: itg, problem, trunk |
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 12-06-2005, 10:13 AM | #1 (permalink) | ||||||||
| Guest
| Hi There, Can anybody help me with my problem regarding ITG trunk? -I have a newly installed ITG trunk 3.01 and i got the ethernet disconnected.I changed the hub/cable,but still it doesn't work.MC32 displays I402.On the ITG maintenance terminal,i got this error (IGCC) : ALARM!!! ITG0402 - Voice ethernet port disconnected Regards, Byron | ||||||||
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| 12-06-2005, 10:34 AM | #2 (permalink) | ||||||||
| Senior Member   slagburn has no status.
Location: 3498.51 miles from Tiverton, Ontario (CANADA) Rep Power: 16  Gender:  Country:  | What type of system is this installed in? If it's a large system confirm that it is on the correct hang off on the IPE module (the ITG cards take two slots) and that the filter module is the correct one for ethernet use. | ||||||||
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| 12-06-2005, 12:22 PM | #4 (permalink) | ||||||||
| Senior Member slagburn has no status.
Location: 3498.51 miles from Tiverton, Ontario (CANADA) Rep Power: 16 Gender: Country: | Since you're dealing with a 11 we don't have to worry about the filter. Just to clarify... is this a two slot ITG card or a newer MC-32 single slot? The two are often the called the same thing in some circles... Aare you using the 'octopus' cable assembly or an L adapter? | ||||||||
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| 12-06-2005, 12:56 PM | #7 (permalink) | ||||||||
| Guest
| Hi Slagburn, I surf on the Nortel solution search and i found that they have a fix on this error but i don't have the procedure on working on the fix.Here is the thing i got from solution search: (IGCC) : ALARM!!! ITG0402 - Voice ethernet port disconnected Problem is worse with higher traffic Cause: Broadcast traffic peaks causing ITG card problems. Fix: Upgrade to 2.x.25 software for enhanced functionality in environments with broadcast traffic How can i work on the fix?What are the procedure?\ Thanks, Benny | ||||||||
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| 12-06-2005, 01:09 PM | #8 (permalink) | ||||||||
| Senior Member slagburn has no status.
Location: 3498.51 miles from Tiverton, Ontario (CANADA) Rep Power: 16 Gender: Country: | RE: From your first post you're on release 3.01.x (probably .25 or .60) so I doubt a downgrade to 2.x.25 is going to help. Was this ever working for you? | ||||||||
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| 12-06-2005, 01:21 PM | #10 (permalink) | |||||||||
| Senior Member slagburn has no status.
Location: 3498.51 miles from Tiverton, Ontario (CANADA) Rep Power: 16 Gender: Country: | Quote:
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