Sucks to be you. Without CDR or call trace capabilities I am not sure what you can do to find the origin of the calls unless you know a call is in progress.

Does the fellow describe the nature of the calls beyond simply "someone in our building is calling him over&over."? Those key words 'over and over' instantly bring to mind fax machine - especially if the guy is just getting lots of dead air calls.

The best you can do is get the guy's specific telephone number and set it up to be blocked from all lines and sets on your system.

Good luck!


SD

Ancient1

FAX was my first thoughts too but he claims it isn't a fax machine. This started on Friday and is still going on now.

hahahahahahahahahahaha ... "The best you can do is get the guy's specific telephone number and set it up to be blocked from all lines and sets on your system. "....

This sounds like something that would take a little edjucation to accomplish!!

Gawsh, as much as I hate to ask, which NTP would I look in?? Thanks!!

And I figured you'd be an old hand at this. Well, since I am new to programming this feature I will shamelessly steal from someone else's reply:

Say I want to block 1-610-255-1234 from being dialed. This is what I do:

Code:

Hope that helps.


SD

Panchanka

Dialing over and over again, my experience is autodialer.

If you don't want to mess with your BARS, you could change your clid table to display the individual number instead of the main number then the person getting called could contact you to check the number
ld 15
req: chg
type: net_data
hntn: (input your area code)
hlcl: (input your NXX)
did: yes

Ancient1

WOW!! Talk about an exact answer!! Thanks!

"old hand".. lol, if it isn't done in the GUI, I don't mess with it. The top dogs don't expect anything more than dial-tone, so that is all they get. No school, no goodies. Thanks again!!

slagburn

There is the possibility that someone has 'cloned' or mis programmed their system with your number and the calls aren't even originating from your switch... naturally they'll call back whatever number they see and they just happens to be your organization.

Out here after we have concluded that there is no way the calls are originating from our network we inform the person who is being called that they need to file a harassment case with their local PD, this in turn allows the local carrier to place a trap n trace on the persons phone line / trunk group and trace it back to the real origination point.

In our case a local hospital with a number range close to ours is always dupping our numbers on their CLID and we get calls from patients all the time.

Our local telco swears that we can't send any CLID numbers that are not within our DID range but I know for a fact that I can send any number I want on our PRIs regardless if it's ours or not... this is why I've been trying to get SDs desk phone number all of these years.

You could have just asked... it is 519-3825-968!


SD

slagburn

The rejection hotline in french?

Not quite. I would have figured that you would have guessed it from the way I positioned the hyphens. Hint: It is similar to HEX240.


SD