mrmike

Meridian External Alerter and Recording Interface
This multi-purpose device provides call-in-progress or ringing indication through a connection to an external alerting device, such as a loud bell or flashing light. External alerting devices are ideal for signaling incoming calls in noisy environments such as manufacturing or warehouse areas. The External Alerter and Recording Interface also provides a convenient interface for recording telephone calls at the desktop. As the Interface's ring relay contact, call status (off-hook) relay contact and audio recording operate independently, this device will support simultaneous external ringing, call in progress indication and recording.

rex

SO, MY CUSTOMER CAN RECORD CALLS WITH THIS DEVICE? WHERE DOES IT STORE THE DATA? AND DOES IT HAVE AN AUDIBLE TONE FOR THE CALLER TO BE NOTIFIED OF RECORDING?

mrmike

actually, it will provide a contact for you to determine the phone's status. So you can use an external recording device. If you are looking for a total recording solution, I suggest you look elsewhere. Dictaphone and Comverse have recording solutions that
go from the xconnect to the hard rive. usually storing the info in the form of a wav file.

telecom116

I have an Algo Communications USB Aux Box that can sit on a single M1 or Norstar digital line and automatically record both sides of a conversation to a USB-connected PC.

Our user who has this is pleased with this solution. I think it also has dry contacts so that it can also be used as an external alert.