CallPilot 2 Message Delay - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

PHONE_TECH · 07-11-2005, 11:59 AM

I have a user who says she frequently receive messages one and a half to 2 days later than when they were left.
Is there anyway to check this to know for sure?

***papa-bear*** · 07-11-2005, 12:41 PM

I don't know of any way to check but the most likely problem is between the handset and the chair.

Some users have a tendency to use the 6 key a bit to quickly when going through messages. They manage to miss one every so often and complain when they don't hear it until the next day (or later). Once educated, most of them figure out how to use the system.

Saying that, I have read somewhere on the board here that there is a known problem with MerMail and late delivery but have never heard anything about CallPilot.

PHONE_TECH · 07-11-2005, 01:24 PM

Just talked to the user again and she said her MWI light wasn't working.That's probably it and she is pretty nice about it unlike some users.
One of my favorites is when someone fat fingers their login 3 times and gets locked out they will say is that a commom problem or what causes that ?

Thanks for the response

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
CP 2.02 Desktop Client for Outlook and other callpilot bugs	sneexy69	Meridian Systems	1	10-27-2003 08:59 PM
Message headers disappearing from Inbox after listening.	sneexy69	Meridian Systems	2	10-06-2003 10:13 AM
Callpilot to Octel broadcast message translation	barsa01	Meridian Systems	2	09-16-2003 03:13 PM
Message Lamp - Multiple DNs Glitch	TonyD14227	Meridian Systems	3	09-11-2003 07:27 PM
Missing Message	Wildman	Meridian Systems	1	06-19-2003 12:14 PM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)