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Old 07-05-2005, 02:48 PM   #1 (permalink)
Alison
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Our service provider installed line side t1 cards for a new Dictaphone server and when I view the DN in the PBX it is programmed on two TN's. Is any one able to provide a brief explanation why this is the case?

Also Dictaphone is saying voice calls are dropping from the server and the service provider is saying it's Dictaphone's fault. Again, any explanations?
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Old 07-05-2005, 06:31 PM   #2 (permalink)
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The lineside T1 card sits in an IPE shelf of the system and looks like 1 and 1/2 analog cards. This double slot card uses all 16 TN's onthe first slot, and 8 TN's onthe second slot. The T1 interface is onthe back of the card, and is NOT part of LD 60 where your normal T1's reside. Fromthe PBX perspective it sees this card as an anlog line card, and any features you can provision on an analog set, can be provisioned on this card.

Signaling fromthe back of the card to the conneted device (Dictaphone in your case) is via E&M AB-bit signalling. If you suspect that the calls might be dropping due to the card, you need a T-Berd on the T1 interface to monitor the bit patterns. This card is fully documented in the

Circuit Card Description and Installation NTP
Document Number: 553-3001-211
Document Release: Standard 2.00
Date: September 2004

Be sure to see the updated NTP as there was a DIP switch settings table that was recently updated in this document.
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