Error Msg In Meridian Mail: ERROR 6102 - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

06-24-2005, 09:47 AM

Hi,

I am having a problem with 1 of our Meridian Mail`s ports. It`s a Ports that is beeing used for Give Broadcast command in Symposium. Since a Power Failure occured on Thursday night, all the GIVE IVR & BROADCAST were OUT OF SERVICE but by Re-Enable them in Mail + Re-Acquire them in Symposium they all came back Acquired Log-In Except the one that stayes OUT OF SERVICE within Meridian Mail. When i try to Enable the port (in Mail) it gives me the Error msg: PORT x Enable Failed -- ERROR 6102 ??????

nortelzo@gmail.com · 06-24-2005, 01:08 PM

A search on the nortel site gives these answers,

Quote:

Title

SP ports are showing a faulty state
Facts:
Meridian mail
Enhanced card option
New install
Symptoms:
DSP ports are showing a faulty state
SEER 6102 while trying to enable channels
Cause:
Faulty Enhanced Processor (NT6R16AA).
Fix:
Replace the NT6R16AA Enhanced Processor as an OBF.

or hope that this one works.

Quote:

Title:Channels show faulty
Facts:
Meridian Mail
Symptoms:
Channels show faulty
Channels in mail outofservice
Agents in PBX in logged out status
SEER 6102 while trying to enable channels
Fix:
1. Disable NVP card in mail.
2. Disable cardslot for PBX agents.
3. Perform outofservice diags on NVP through mail card status.
4. Enable cardslot for PBX agents.
5. Enable NVP card through mail card status.

Pennyman.

06-27-2005, 10:02 AM

I did try the 2nd part of your reply:
Quote:
Title:Channels show faulty
Facts:
Meridian Mail
Symptoms:
Channels show faulty
Channels in mail outofservice
Agents in PBX in logged out status
SEER 6102 while trying to enable channels
Fix:
1. Disable NVP card in mail.
2. Disable cardslot for PBX agents.
3. Perform outofservice diags on NVP through mail card status.
4. Enable cardslot for PBX agents.
5. Enable NVP card through mail card status.

But same result... we will ask our provider to go onsite and change the Mail Card... probably defaultive.... Thanks!!

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Meridian Mail	gnrpatience	Meridian Systems	2	07-17-2003 04:57 AM
logging in to meridian mail	popo1	Meridian Systems	2	05-01-2003 08:10 AM
How change ID Meridian 1 or Meridian Mail	4d4m	Meridian Systems	3	02-14-2003 02:11 PM
Meridian Mail going to Console	Tonka56	Meridian Systems	4	11-19-2002 04:44 PM
Reboot Meridian Mail???	epsilon6	Meridian Systems	2	11-18-2002 07:50 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)