datadump

yes, cdr

are you tracing or tracking calls???

tattoo

what is the difference? I am new with Meridian 1

datadump

tracing is real time...
tracking calls is when the phone bill comes in..and you need to pay the bill

tattoo

thanks for the explanation. tracking is what we need. basically a record or a log of all the outgoing calls

datadump

you need a call accounting system...... this does it all

or

lots of paper ... lots


or a PC that you can store call records on (that's my choice)

turn on CDR on the PBX, hook up your pc to a tty port on the system, and caputre all to a log file (this is the Readers digest version)


are you doing this from now on, or are you trying to catch someone??

fredtech2

One of the advantages of using a CAS ( Call Accounting System ) is that it will track automatically. Once it is set up correctly. There are some where you can " barge in " and secure your data right away. So if you need to trace a number for some reason and you were not at your terminal, it does it for you. fredtec2