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Old March 29th, 2005   #1 (permalink)
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Trying to clean up our ACD call flow documents. Right now using Visio. Anyone using HTML where you can mouse click on lets say an annoucement and be able to hear the wav file ?

What does everyone use to document their Symposium scripts ?

thanks
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Old March 29th, 2005   #2 (permalink)
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Quote:
Originally Posted by vztech1
What does everyone use to document their Symposium scripts ?

thanks
I just load the scripts with comments especially for any non-standard looking sections. Not elegant but functional.
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