 03-26-2005, 12:19 PM | #2 (permalink) |
| Admin
| Problems in 500 phones
Do a Stat in LD 34 and see if anything is disabled. It might be your DTR cards: Quote: Digitone receiver cards
Use this procedure to test a Digitone receiver (DTR) card, a DTR
daughterboard, or the DTR function on the NT8D18 Network/DTR Card.
Note: The DTR daughterboard connected to a QPC659 Dual Loop
Peripheral Buffer Card cannot be assigned when the peripheral
equipment (PE) shelf is used in single loop mode.- 1 Log into the system:
LOGI (password)
2 See if the Digitone receiver to be tested is disabled:
LD 34
STAT
The system responds with the terminal number (TN), or numbers, of
any disabled Digitone receivers.
3 If the Digitone receiver is disabled, enable it:
ENLR l s c uloop, shelf, card, and unit numbers
4 Test the Digitone receiver:
DTR l s c uloop, shelf, card, and unit numbers
If the system response is other than OK, see the X11 input/output
guide to analyze the messages.
5 End the session in LD 34:
****
| Also check your conference cards: Quote: Conference cards
Use this procedure to test a conference card or to test the conference function of an NT8D17 Conference/TDS Card.- 1 Log into the system:
LOGI (password)
2 Request the status of a loop on the conference card:
LD 38
STAT loop
Conference status is formatted as follows:
CNFC n DSBL n BUSY
“n” represents the number of conference groups disabled and busy
CHAN n DSBL n BUSY
“n” represents the number of channels disabled and busy
UNEQ card is not equipped in the system
DSBL card is disabled in software
If the conference card loop is disabled, enable it.
For an NT8D17 Conference/TDS Card, enter:
ENLX loop
(the conference loop is the odd loop of the conference/TDS loop pair)
Note: The conference/TDS card is not enabled automatically when it
is inserted. You must enable the card with the command ENLX. (This
command is used in LD 34 and LD 46 to address even loops and in LD
38 to address odd loops.) Enabling the loops with the command ENLL
does not enable the hardware for the card.
For other than an NT8D17 Conference/TDS Card, enter:
ENLL loop
(the conference loop must be an even loop for cards other than the
NT8D17)
If the system response is other than OK, see the X11 input/output
guide to analyze the messages.
4 Test the conference loop for channel, group, and switching faults:
CNFC loop
If the conference loop passes the tests, the output is OK.
If the system response is other than OK, see the X11 input/output
guide to analyze the messages.
5 Prepare the system for a manual conference call on a specified loop:
CNFC MAN loop c“c” is the manual conference group (1-15)
A manual conference test is performed by stepping through
conference channels and groups, listening for noise that indicates a
faulty card.
The manual conference test can be performed through a system
terminal or BCS maintenance telephone. If commands are entered
from a maintenance telephone, this telephone automatically becomes
part of the manual conference call.
Only one manual conference call is allowed at one time. A manual
conference consists of only two telephones, where one telephone acts
as a signal source while the other acts as a listening monitor.
After you enter the CNFC command, any two telephones (one may
already be the maintenance telephone) dialing the special service
prefix code (SPRE) and the digits 93 will enter the manual conference
call. The prime directory number (PDN) indicator, if equipped, will light
on each telephone.
Going on-hook takes the telephone out of the manual conference call,
and the test must be restarted.
See “LD38” in the X11 input/output guide for more detailed information
on using this command.
6 Test various channels and conference groups audibly with the
command
CNFC STEP
When stepping through channels and groups, a clicking followed by
silence is normal. Any distortion or other noises indicates a faulty card.
Once the CNFC STEP command has been entered, entering C on the
system terminal or maintenance telephone steps through the
conference channels. Entering G steps through the conference
groups. There are 15 channels per group and 15 groups per
conference card.
Entering an asterisk (*) and END stops the test.
Again, see “LD 38” in the X11 input/output guide for detailed
information on using this command.
7 End the session in LD 38:
****
| If that doesn't clear your problem - start going through your maintenance loads and stating your cards. Chas2002 |
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