gei_spot

Post TNB/ACD. Is this the only set? Do you have others working? Check and compare. :wink:

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araf

I have others working and have compared and can see no obvious difference, I have posted the TN, ACD and CDN if this helps :

REQ: prt
TYPE: tnb
TN 12 1 8 10
DATE
PAGE
DES
DES INTNET
TN 012 1 08 10
TYPE 2216
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN
TGAR 1
LDN NO
NCOS 3
SGRP 0 RNPG 80
SCI 0
SSU 0010
LNRS 16
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR PUA MTD FND HTD ADD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDA CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CNTD CLTD ASCD
ABDA CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD
CPND_LANG ENG
EFD HUNT
EHT
PLEV 02
SPID 3762
AST
IAPG 0
AACS YES
ACQ AS: TN
ASID 18
SFNB 2 5 6 9 10 11 12 13 15 16 17 18 19
SFRB 1 2 15
USFB 1 3 4 5 6 7 9 10 12 13 14 15
CALB 1 3 4 5 6 8 9 10 11 12
FCTB 0
CALL FORCE DELAY TIMER: 0 SEC
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 3970 0 3094
AGN
01 SCR 2094 0 MARP
CPND
CPND_LANG ROMAN
NAME INTERNET
XPLN 24
DISPLAY_FMT FIRST,LAST
02
03 CFW 4
04 RGA
05 AO6
06 MSB
07
08 NRD
09
10 TRN
11 ADL 16
12 ADL 16
13 ADL 16
14
15
DATE 24 FEB 2005

ACD

REQ prt
TYPE acd
CUST 0
ACDN 3970
TYPE ACD
CUST 0
ACDN 3970
MWC NO
DSAC NO
MAXP 10
SDNB YES
BSCW YES
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
NCFW
FNCF NO
CWTT NONE
HMSB NO
ACPQ NO
FORC YES
FCFT 2
FADT NONE
FADR NONE
SPCP YES
OBTN NO
RAO NO
CWTH 1
NCWL YES
CWLF 2
CWLW 3
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN YES
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT 32
RTPC NO
HOML NO
RDNA YES
ACNT
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO
CWNT NONE


CDN

REQ prt
TYPE cdn
CUST 0
CDN 2931
TYPE CDN
CUST 0
CDN 2931
FRRT
SRRT
FROA NO
MURT
DFDN 3970
CEIL 2047 OVFL NO
TDNS NO
RPRT YES
AACQ YES
ASID 18
SFNB
USFB 1 3 4 5 6 7 9 10 11 12 13 14 15
CALB 0 1 2 3 4 5 6 8 9 10 11 12
CNTL YES
VSID
HSID
CWTH 1
BYTH 0
OVTH 2047
ACNT

A few questions:

Can you toggle MSB on and off and see the display and LED state change ?

Is there a handset or headset plugged in ?

When the set was swapped out was the handset and cord or headset swapped as well.

On ACD the handset or headset must be present and "seen" by the set for the acd functionality to work...

Just some initial ideas ....

araf

MSB - you can see the display when you toggle

The headset was plugged in, the phone has also been swapped out and the headset, I have also reprogrammed a new phone and the same problem still occurs.......

jkaval

I had the same problem and what was happening was when I sent back my bad sets to the vendor, they were replaced with a different part number. I believe what works is a NTZK16 (2616 SET). Basically what you need is a set that has inline power and enhanced display. Look at the part number of a phone that works with the one that doesn't.

Does the LED for NRD light and extinguish when pushed ?

Do you have Symposium ?

to see if its a hardware issue, try taking a known good working set and swapping it with the suspect. does the issue follow the set or the programming ?

araf

The diamond does extingush when not ready if pressed, and we do have symposium, I will change hardware with known working one and will let you know...Thanks for your help.

does symposium's real time views show the set ready and not ready according to the diamond. If yes, I would agree its the set vintage.