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| Tags: issue, marp |
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| | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 6 ![]() | I don't know if this is considered a MARP question or not... We've recently installed an Option 61C (25.40B) to replace an old SL-1 NT ('Opt 21' brains). Now users are reporting that when they place internal calls from a DN that appears on multiple sets, the called party sees the name/DN of the extension making the call, a colon, and the name/DN of the phone from which the MARP DN call was made (i.e., if my extension is x223 'Jimbob', but I call from my line appearance on my co-worker's phone x224 'Fred', the person I call internally will show 'Jimbob:Fred' ). I think it's kind of a neat feature....that way they can see that you're not actually making that call from your own phone, but from your line appearance on someone else's phone. The customer would like to turn that feature off, but I don't know which software option turned it on in the first place! Is is a CLS feature of the phones themselves (LD 10/11) or is it a global option (LD 15 CDB)?? Thanks for the help, Jim | ||||||||
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| | #3 (permalink) | ||||||||
| Junior Member
Location: Houghton, NY Rep Power: 7 ![]() | This is odd... however, is also ringing a bell. May have something to do with your CPND configuration. Please print the TN as Chas instructions as well as the following: Ld 95 REQ prt TYPE cpnd CUST 0 (unless different) | ||||||||
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| | #4 (permalink) | ||||||||
| Junior Member
Location: PA Rep Power: 6 ![]() | Sounds like you have DES turned on in the CPND data block. With DES set to yes, any multiple appearance DN will send the DES of the specific phone you are calling from. If you print out Fred's phone I bet the DES is Fred. To stop this from happening simply set DES to no in the CPND data block. This is a system wide setting. | ||||||||
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| | #7 (permalink) | ||||||||
| Junior Member
Rep Power: 6 ![]() | Thanks all.....sorry I've been away for awhile, we've just installed our biggest 3Com v5000 NBX customer yet, 220 sets!!<phew!> I'll check out the DES field in LD95, but from the sounds of it, that's probably it; will let you know. Jim | ||||||||
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