Call Forwarding - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

12-02-2004, 09:50 AM

Hey guys here is my problem.

Say i have 2 phones. They are extension 1000 and extension 2000. Someone calls extension 1000, after five rings it forwards to extension 2000. If no one picks up 2000 it goes to the mailbox of 1000. i want it to go to the mailbox of 2000.

I have a mailbox set up for 2000 and if someone calls 2000 directly, it goes to 2000's mailbox.

Any ideas?

Thanks!!

Rachelle · 12-02-2004, 10:03 AM

Assuming that you have Meridian Mail.

You can make extension 1000 and extension in the mail box for 2000. Go in to MerMail and look at the mail box for 2000. Scroll down to the Extensions area and enter 1000. The message waiting indicator will remain on 2000 and all messages recorded for 2000 will play to callers of 1000. You will need to remove the mail box for 1000 for this option to be successful. There should only be one repository for messages for a given DN.

Post back with more questions and your results from you testing.

rachelle

12-02-2004, 10:17 AM

Thanks Rachelle. That works perfect. They don't want a voice mail box at 1000 anyway. Thank you for your help.

Rachelle · 12-02-2004, 10:20 AM

Thanks for the note. I am feeling rather brain dead so, I am glad that I was able to help.

rlc

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Changing the number a set is forwarded to from off site.	pcutler	Meridian Systems	7	11-28-2007 10:56 AM
SPRE codes	ycoder	Meridian Systems	11	12-11-2006 12:29 AM
FFC's not working	switch	Meridian Systems	4	04-17-2003 07:51 AM
Call forwarding	Jerrie	Meridian Systems	6	03-14-2003 01:14 PM
Trunk to Trunk connection woes...	Hi-Tech	Meridian Systems	2	02-05-2003 07:25 PM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)