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Old 01-27-2003, 10:16 AM   #1 (permalink)
nottaclue
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Phantom TN with DCFW

Ok.
I set the CDB to CFF and checked all sets to ensure that CLS was CFXD. On my phantom TN I enabled CLS CFXA. Now when I call from inside or outside, I always get our operator no matter what. I can not get a call to connect to the forwarded number at all. The NCOS on the phantom is the same as our sets that can dial out long distance (even though it does not need to be, it is only local). Any ideas on my next step?

Thanks
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Old 01-27-2003, 10:18 AM   #2 (permalink)
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Have you checked the NCOS of your DID's and your TIEs
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Old 01-27-2003, 10:20 AM   #3 (permalink)
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Phantom TN with DCFW (revisited)

I guess not. I know what the DID NCOS is, but no the TIE. How do I check that?
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Old 01-27-2003, 11:01 AM   #4 (permalink)
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Phantom TN with DCFW (revisited)

Hi,

Can you check in RDR_DATA what is your response in CFTA? It need to be YES in forwarding a call into an ACOD+Tel No.

Tomas
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Old 01-27-2003, 11:26 AM   #5 (permalink)
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I changed CTFA to yes in rdr_data of the CDB. I can call from inside using the 4 digit extension, but external calls still get the internal operator.
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Old 01-27-2003, 11:45 AM   #6 (permalink)
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Are you dialing a trunk access code or are you dialing a NARS access code? It does make a difference. If you set CFF in CDB then it doesn't make any difference what the incoming trunk NCOS is , as it is the forwarding phone that is controlling the call.

CFF= Call Forward (Forwarding set NCOS)
CFO=Call Forward (Originating set or trunk NCOS)

And I don't care what Jack say's, I still think it is easier to use ACD DN to forward.


[Edited on 27/1/2003 by acewarlock]
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Old 01-27-2003, 11:50 AM   #7 (permalink)
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Phantom TN with DCFW (revisited)

My forwarding number is 9xxxxxxx. I thought that this accessed BARS. Not sure if NARS is the same or not + my understanding could be off. CDB CFF is set. CFXA is set for the phantom TN that does the forwarding.
????
I still get the internal operator everytime I call from an external source.
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Old 01-27-2003, 11:51 AM   #8 (permalink)
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PS
I tried an ACD DN and I have the exact same problem. I can call the 4 digit number from inside and get through, but external calls go directly to the operator!
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Old 01-27-2003, 12:43 PM   #9 (permalink)
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I may have confused you with the TIE, what route are you using to get to the other bldg? I noticed that you are dialing 9+xxx-xxxx. can you post a TN of your DID and a TN of the outgoing TN? I think the NCOS of the DID is higher that the NCOS of the outgoing route's TN. That is why it works when dialed internal and not external.
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Old 01-27-2003, 01:41 PM   #10 (permalink)
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2216

DID Tn
REQ: prt
TYPE: tnb
TN 2 1
DATE
PAGE
DES

TN 002 01
TYPE DID
CUST 0
TRK DTI
PDCA 1
PCML MU
NCOS 3
RTMB 1 1
NITE
SIGL EM4
STRI/STRO WNK WNK
SUPN NO
AST NO
IAPG 0
CLS UNR DTN CND ECD WTA LPR APN THFD HKD
P10 VNL
TKID
DATE 4 JUN 2002


NACT
REQ:

Phantom TN
REQ: prt
TYPE: tnb
TN 100 0 1 2
DATE
PAGE
DES

DES PHYTHR
TN 100 0 01 02 PHANTOM
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 5249 0 MARP
AST NO
IAPG 0
HUNT
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBD XFA WTA THFD FND HTD ONS
LPR XRA CWD SWD MWD RMMD SMWD LPD XHD CCSD LND TVD
CFTD SFD C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA
MCRD SHL ABDD CFHD
USRD BNRD OCBD RTDD RBDD RBHD FAXD PGND FTTC
PLEV 02
AACS NO
FTR DCFW 8 96823104
DATE 27 JAN 2003


NACT
REQ:
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