HCJes

Are you sure that you have completed deleted the VMB and restored it... hopefully you do not have any kind of corruption going on.

papa-bear

Have you checked to see if the number appears in another mailbox somewhere as an extension? System should not have let anyone put it in two places at once but.....

Corruption, I hope not too.

Somone once told me that it was a dangerous thing to just change names on mailboxes and that one should remove the mailbox completly and put it back in when someone takes over a position or changes names. This does two things, one stop the potential corruption that was suggested and also gives a clean slate to the new user (no internal/external/special greetings and personal verifications hanging around.)

Nortellian

vsdn will pick up before a mailbox. Make sure you don't have a vsdn for that number pointing to an announcement.

KristiK

Have the new user check the external greeting (8-2-1), internal greeting (8-2-2) and also Personal Verification (8-2-9).

Catalytic_Avatar

There was an entry in the VSDN table in mermail. Funny though the name on the entry corresponded to a user who left the company over 5 years ago. Nice of the contractor here previous to keep things up to date. Once again thanks for the quick repsonse and invaluable help. I am learning slowly.

Catalytic_Avatar

There was an entry in the VSDN table in mermail. Funny though the name on the entry corresponded to a user who left the company over 5 years ago. Nice of the contractor here previously to keep things up to date. Once again thanks for the quick repsonse and invaluable help. I am learning slowly.