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Old 11-15-2004, 01:37 PM   #1 (permalink)
aaronsando
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I am having an issue dialing a specific number.

I can't dial 1866 000 1234
I can dial 1866 000 1235

I have tried dialing the number that I can't dial from my cell phone and a different LAN line and I have success.

I have check the NPA and the NXX and every thing is valid
Qwest also says that everything looks fine on there end.

Any suggestions????

TIA
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Old 11-15-2004, 01:50 PM   #2 (permalink)
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Fax/fax modem & misdialed calls

Can you dial any 1866 numbers?
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Old 11-15-2004, 01:51 PM   #3 (permalink)
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Yes, all other 866#'s work fine
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Old 11-15-2004, 02:00 PM   #4 (permalink)
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Nontwisting line chords (not with those *&@$*Qing adapte

What do you get when the call fails? (reorder, RAN, etc)
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Old 11-15-2004, 02:04 PM   #5 (permalink)
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Fast busy
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Old 11-15-2004, 02:10 PM   #6 (permalink)
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Ya might wanna enhance trace the set your calling from and see where the call is going when it fails. Do you have PRIs going to qwest?
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Old 11-15-2004, 02:12 PM   #7 (permalink)
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is your route a tie or did to quest. If it is a tie you may have to rebuild as did. We had a similar problem and couldn't dial one number in New York. Quest told us something like because our route was tie it couldn't acces there data bases correctly or something or other it's been a while and someone else in my group handled the problem. We rebuilt and problem went away.
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Old 11-15-2004, 02:17 PM   #8 (permalink)
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Ld 80

I did a ENTC

This is what it came back as (the first call being the failed call and the second call being a success)

CALL REF # = 3132
BEARER CAP = VOICE
HLC =
CALL STATE = 1 INIT
CALLING NO = xxxxxxxxxx NUM_PLAN:E164 TON:NATIONAL ESN:NPA
CALLED NO = 18660002511 NUM_PLAN:E164 TON:NATIONAL ESN:NPA
PDCA 1 PAD 0 6 PCML MU MU




BEARER CAP = VOICE
HLC =
CALL STATE = 10 ACTIVE
CALLING NO = xxxxxxxxxx NUM_PLAN:E164 TON:NATIONAL ESN:NPA
CALLED NO = 18660002143 NUM_PLAN:E164 TON:NATIONAL ESN:NPA
PDCA 1 PAD 0 6 PCML MU MU

Yes I have Pri

Thanks Slang
270 WSM
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Old 11-15-2004, 02:33 PM   #9 (permalink)
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Looks like it's hitting that PRI and getting kicked back, depending on the amount of traffic on your system you might want to flip on the incoming d-channel messaging and see if you're getting any reject messages back that might help detirmine why it's failing.
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Old 11-15-2004, 02:36 PM   #10 (permalink)
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Where do I turn on that messaging?
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