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MCS 5100 New Support forum for MCS 5100 Clients/Server/Administration

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Old 09-17-2008, 04:21 PM   #21 (permalink)
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Thanks Boylerman,
Unfortunately just upgraded to 5.0 and installed the MCS are having the issue.Our vendor and Nortel are looking into it.
Thanks!
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Old 09-17-2008, 05:29 PM   #22 (permalink)
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The RLS 5.0 SS & VGMC is 5.00.31. The MCS was an old version 3. ??
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Old 09-19-2008, 08:31 AM   #23 (permalink)
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Yes,we are on the lateset firmware.We have 2 MCS at different sites networked over SIP and the other site is not having any issues.
Can't seem to get converged desktop to work from this end,Nortel and ATT are both looking at it but haven't found out anything on that either.
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Old 09-19-2008, 06:28 PM   #24 (permalink)
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That sucks. I work for AT&T and if they have you at Nortel that's a good thing. After this customers MCS install a few years ago the soft keys on M3904 & I2004 sets stop showing up at our remote sites. It was the AC2 loc code. I would do a stare and compare. The loc code could be in conflict with an NRS code. Just a suggestion.
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Old 09-22-2008, 09:12 AM   #25 (permalink)
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Thanks for the suggestion Boylerman,ATT is here now and we are trying to figure out what is going on.I will update when we get this workin.
Thanks!
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Old 10-14-2008, 02:36 PM   #26 (permalink)
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It was the lateset patches on the Sig Servers which they said were on there.

Thanks
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Old 10-14-2008, 03:48 PM   #27 (permalink)
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Did they give you a list of the peps they took out of service?
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Old 10-15-2008, 06:49 PM   #28 (permalink)
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Unfortunately not Boylerman,all they said was that the lateset patches wer not on there.
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