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**Before you begin:

• Create a current back up of your system: locally, remotely and on a PCMCIA Card.
• Must use Port 0 to get to the Upgrade Menu's
• Be sure to have your NTP Install and Upgrade guide for Option 11C.
• THIS GUIDE IS NOT A SUBSTITUTE FOR NTP's or PROPER NORTEL TRAINING!
  

• SSC UPGRADE KITS
• 40MB PCMCIA CARD
• INTERNET REGISTRATION KIT
• OPTION 11C 48MB SOFTWARE
• OPTION 11C SOFTWARE UPGRADE

1. CHECK THE DAUGHTERBOARD CAPACITIES
2. MUST REPLACE NTDK21 OR NTKD81 WITH NTTK13AA
3. MUST REPLACE 8MB SIMM WITH 16MB SIMM
   
   
   

• Log into System (Overlay 135) and STAT MEM
• Perform Data Dump: (Overlay 43)
• Courtesy Down Meridian Mail
• Disable AML Link To Mail (Overlay 4
• Disable T1's (Overlay 60)
• Place the PCMCIA Card in the Drive A in the SSC card.
• Overlay 143 and at the . Prompt type UPGRADE then Select Utilities Function, (#7)
• List Flash ROM to Verify The Current Release.
• Upgrade Flash Boot ROM and Confirm

Change the Software Daughterboard and SIMM

1. Power down the System
2. Remove the NTDK20 SSC Card then Remove the NTDK81 or NTDK21 and Replace it with the NTTK25AA
3. Replace the 8MB SIMM with 16MB SIMM
   
4. Must Change Faceplate to NTDK20CA (NTDK20AB SSC Becomes an NTDK20CA once the upgrade is complete.)
   
   
   
   
5. Make Sure PCMCIA Card is in SLOT A: REINSTALL SSC CARD, THEN POWER UP THE SYSTEM
   
6. From the Main Menu Choose: NEW SYSTEM INSTALLATION FROM PCMCIA Card. (Chapter 18 553-3021-210)(#4)
7. When Prompted for selection of Database Select: Basic Configuration (#2) Don't forget to enter the ISM Parameters and KEYCODES here.
8. After Installation is Complete you Must Restore the Customer's Database.
9. OVERLAY 143 AT the . Prompt Type: UPGRADE to select UTILITIES (3) then RESTORE (1) Then BACKUP FLASH DRIVE (1)
10. Confirm the RESTORE From BACK UP FLASH DRIVE
11. Reboot System by Power Down WAIT 10 SECONDS THEN POWER UP.

Perform Complete Option 11C Feature Test to Include

• Compare Software Pkg. to Old
• Check Release #
• Compare Old TNB List to Rls 25 TNB List
• Test Transfer, Conference, and Call Forward Features
• TEST DTMF Tones by Dialing into Mail
• Check LD 48 adn LD 60 ALL T1's AND AML to SYTEMS
• Test 800 #'s
• TEST DID #'s
• Test Main #'s
• LD 02 Check Time and Date
• LD 34 Test TDS
• LD 38 TEST CONF Packs
• LD 32 Stat Cards
• LD 60 Test and Stat T1's
• Check for any Visual Faults on cabinet.

In case of Failure Revert back to Previous Release.

For an Upgrade that was done using a PCMCIA card
You can revert an Option 11C/Option 11C Mini to its previous database. You Must install and use the same Software Delivery (PCMCIA) card that you Used to upgrade the Option 11C/ Option 11C mini.
You cannot use a Software Delivery(PCMCIA) card used to upgrade a later Option 11C/ Option 11C mini. The Security ID no longer matches the original system.
Note:When you upgrade a system, it saves (backs up) the existing Option 11C/ Option 11C mini database on the Software Delivery Card. The card contains only the backed-up database and Security ID of the last Option 11C/ Option 11C mini you used it with.
Summary Steps:

1. Make sure you install the correct Software Delivery Card. (PCMCIA)
2. Select the Utilities menu.
3. Select Undo Installation Option.
4. Revert to the Previous Database.

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