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 04-20-2008, 12:08 PM | #1 (permalink) | ||||||||
| Junior Member 
Location: Ft Lauderdale Rep Power: 0  Country:  | S8300 Announcements I have basic vectoring.....s8300 ver 4 (brand new) 1. if date is holiday etc.. 2. if day of week...etc 3. play announcement 1111 (this is main "thank you for calling..etc) 4. play announcement 2222 (if you know your parties extension..etc) My problem is this...their is a pretty substantial gap (5-10 secs)between playing the 1111 announcement and the 2222 announcment. Any ideas as to why this is? FYI - the gap is for all my announcments. It is causing folks to hang up because of the "dead air" they are getting. Tks Scout641 | ||||||||
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| 04-20-2008, 05:51 PM | #2 (permalink) | ||||||||
| Moderator   MSYoung is meddling with dragons
Location: San Diego, CA Rep Power: 5 Gender:  Country:  | When you recorded the announcement, did you press # to terminate recording or did you just hang up? __________________ Do not meddle in the affairs of dragons for you are crunchy and taste good with ketchup. Marty | ||||||||
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| 04-21-2008, 08:31 PM | #3 (permalink) | ||||||||
| Junior Member
Location: Ft Lauderdale Rep Power: 0 Country: | marty, Sorry for not replying...stuck on this programming all darn day. The gal that did all the recordings just hung up after recording...she tried just hitting the #, but we heard that key stroke in the announcemtent. Finally, it is the timing from system parameters - features - page 16 (i think)...something like "Vector timeout" - it was set at 10, we moved it to 4. Made a world of difference. tks again scout641 | ||||||||
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