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IP Office IP Office Support

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Avaya IP Office, Avaya Call Accounting Software

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Old February 26th, 2007   #1 (permalink)
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DID number problem displays main number

Dear All
I have configured IP 406 with PRI line and having DID 100 number.DID numeber is starting from 365100-3651199.
The incoming and outgoing is working fine for all the 60 DID extensions.I have problem in number 3651522. Incoming is landing perfectly,but for outgoing call from this xtension is showing the main number 3651500.
Any suggestion in this matter will be really appericiated.
MY SETTING FOR THE DID IS UNDER THE INCOMING CALL ROUTE IS INCOMING NUMBER 3651522
DESTINATION 522.
IS THERE ANY CONFIGURATION IS REQUIRED?If it yes, then how it is working for 60 other extensions.
Thanks
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Old February 26th, 2007   #2 (permalink)
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I don't know IP Office but I do have a question on your DID range. You say it is 365-1000 to 365-1199. That would put calls to 365-1522 outside your DID range, how are you getting calls on that number?
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Old February 26th, 2007   #3 (permalink)
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mistake in typing

DID number strats from 3651500-3651599
problem in 3651522
Thanks for your reply
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Old March 5th, 2007   #4 (permalink)
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Problem Solved

I have just delete that IP extension and reboot the unit and recreate same.Now it is working perfectly.
Thanks
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