 09-22-2006, 09:21 AM | #1 (permalink) |
| Junior Member | Voicemail Email Messages Look Hi, is documented by Avaya in "Voicemail Pro 3.2 installation and Maintenance Guide" on Page 55, Section "Installing Voicemail Email -> How Voicemail Email Messages Look". The manual say : the parts of the message (subject, message text, body, ...) are changed if modify registry settings. I think, windows registry by "regedit" program. I need to modify the alert messages sent by VoiceMail Pro when I has a voice mail. I changed the EMAILSUBJECT & EMAILTEXT values. After I restarted the Voice Mail Pro and I see VoiceMail Messages not changed. Why??? The messages is look as : Subject : Message Vocal (208 > Extn207) De:208 Text : Message vocal IP Office redirigé The messages is in French and my VoiceMail Language is Spanish!!!! More data : VoiceMail Pro versions 3.1 & 3.2 (15) Language : Spanish Thanks.. |
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| 09-25-2006, 07:56 AM | #2 (permalink) |
| Moderator  | Hi, I'm not going to be able to give you an exact answer because I don't have a VMPro that I can work on anymore. However, this issue was always available in VMPro before v3.2 - I tried numerous times on numerous versions to change the registry keys and it never changed how the email appeared. And knowing Avaya's history of saying something would work and it not, I wouldn't be surprised that it just won't work. As far as the French/Spanish issue, make sure that only the language that you want in use is actually installed (Control Panel/Add-Remove Programs and change VMPro). Also check in the area of the registry that you were changing the other settings that there was no entry about languages. If you can, check with another system to make sure nothing was accidentally deleted in there. Sorry I can't be of more help at the moment. I'll talk to some guys who work for a distributor and see if they can test it for me. I'll let you know what I find. Cheers |
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| 09-26-2006, 12:01 PM | #4 (permalink) |
| Moderator | Hi, I've had a reply from my friend and he has confirmed that it still doesn't work. Good ol' Avaya!! Anyway, he's going to do some more testing but there's one thing that may be worth you trying. Are you using MAPI or SMTP to send the emails? SMTP is by far the easiest to set up and this is what the tests have been using, but it may be that this only works when using MAPI. You'll need to have Outlook installed and configured on the voicemail PC to do this. See how you go but I'll come back to you later in the week once more testing has been done. |
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