 11-14-2005, 11:02 AM | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 0  | Hicom&MD110 First post from a pbx noob, so please be gentle... I have been handed the care and feeding of an Axxess system (with *no* background). I searched and found no info. I have an Intertel Axxess system (V 9.0) that we just switched to VOIP. Since the changeover, users dialing in with a cellular phone have had problems that seem to point to the DTMF data not being detected properly (usually the first digit gets dropped, as indicated by they way their calls end up getting routed). Any suggestions on where to start experimenting with settings? Is there some logging facility that will help me determine what exactly is going on? Thanks in advance, Cody | ||||||||
 |   |
| 03-15-2006, 11:23 AM | #2 (permalink) | ||||||||
| Admin   rixride is replying to forum games...
Location: Dallas, Texas Rep Power: 5  Gender:  Country:   | Hey Cody, Welcome to the site, Any luck isolating this? __________________ -=Welcome to PBXInfo=- -Become a PBXInfo Supporter -Get more PM Space, Profile Picture, a Signature -Add yourself to Pbxinfo's Frappr -Find Nortel Software | ||||||||
| | |
| 09-29-2006, 10:37 PM | #3 (permalink) | |||||||||
| Moderator   ITEngineer is Not ready for Winter
Rep Power: 4 Gender: Country: | Resolved Did you get this resolved? Quote:
| |||||||||
| | |
| 12-12-2006, 06:08 PM | #4 (permalink) | ||||||||
| Junior Member
Rep Power: 0 | Hello, It's been a while, so I don't remember exactly what we ended up doing... and the problem still exists, but not to the same degree. Mostly, we played with DTMF settings until our users stopped complaining as much. A lot of it was just lowering their expectations, unfortunately. Sorry I couldn't offer more ... Cody | ||||||||
| | |
| 12-13-2006, 04:38 PM | #5 (permalink) | |||||||||
| Moderator ITEngineer is Not ready for Winter
Rep Power: 4 Gender: Country: | Help If you need additional help let me know and I'll give you a hand. Quote:
__________________ Life is a highway.... | |||||||||
| | |
 |
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| Thread Tools | |
| Display Modes | |
| |
 Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Avaya Styles Hybrid Phones | rixride | AVAYA | 4 | 06-15-2006 10:55 PM |
| Mitel PRI | routerheads | Mitel | 1 | 11-15-2005 05:19 PM |
| DTMF AT&T Pincode Problem | current | Meridian Systems | 5 | 12-26-2002 10:48 AM |
Linear Mode
