Group List Mailbox - can't leave a message - VoIP / PBX Info Forum for Avaya / Nortel, Cisco, ShoreTel, Panasonic and other manufactuers Tech Tips Community

PhoneGuyTJ · September 22nd, 2008

I'm trying to set up a group mailbox for our sales reps, but I can't seem to get it to work. I went to Voice Processor/Devices/Group Lists and created a new list (box number 199) and gave it a user name and description. I then added myself and my backup as test mailboxes. When I call the voice mail system, however, and type in the extension I get an "Invalid Number" error. What did I miss?

I'm using Axxess version 10.003 with a single node. Thanks in advance.

Mintertel_guy · September 23rd, 2008

You will need to log into a mailbox then send from within the mailbox to be able to deliver to a group list.

PhoneGuyTJ · September 23rd, 2008

Quote:

Originally Posted by Mintertel_guy

You will need to log into a mailbox then send from within the mailbox to be able to deliver to a group list.

Thanks. That worked.

Curious, though, does that mean that we can't transfer calls into the group list and have it delivered to all endpoints?

***ITEngineer*** · September 26th, 2008

Yes

Quote:

Originally Posted by PhoneGuyTJ

Thanks. That worked.

Curious, though, does that mean that we can't transfer calls into the group list and have it delivered to all endpoints?

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Group pick-up list	MarcReid	Meridian Systems	4	July 15th, 2008 12:42 PM
Hunt group overflow to a iCMC mailbox	azkikr	Tadiran	3	May 15th, 2007 08:34 PM
Ability to leave more than one message...	John_In_Dakota	Meridian Systems	2	May 23rd, 2006 04:37 PM
Leave word message?	robert1159	Definity, S87xx, CM	5	March 22nd, 2005 02:44 PM
Group Hunt list problem	diversion	Meridian Systems	13	October 6th, 2003 06:16 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)