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Old December 11th, 2007   #1 (permalink)
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CLID issue - AT&T
We have an InterTel Eclipse2 PBX. We switched providers to AT&T and we need to change our outbound caller ID to plainly our telephone number. I thought AT&T would be able to do this, but they for some reason cannot.

They (AT&T) advised that there is a way to change it from "our side". Their rough advice is for us to "go into your (my) phone switch, call manager, and have it send out-bound digits to us (AT&T) and we'll (AT&T) configure the switch to pass those digits on."

Does anyone know how to do this?
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Old December 12th, 2007   #2 (permalink)
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1st of all they need to change your Main Billing Number to the outbound caller ID you want.

Second the PBX can send outbound caller ID only if this is a PRI circuit. If so go to System/Device & Feature Codes/Stations/ and click on one of the stations. The calling party name is where you put in the outbound caller ID, again this only works if the outbound circuit is a T1PRI.

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We have an InterTel Eclipse2 PBX. We switched providers to AT&T and we need to change our outbound caller ID to plainly our telephone number. I thought AT&T would be able to do this, but they for some reason cannot.

They (AT&T) advised that there is a way to change it from "our side". Their rough advice is for us to "go into your (my) phone switch, call manager, and have it send out-bound digits to us (AT&T) and we'll (AT&T) configure the switch to pass those digits on."

Does anyone know how to do this?
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