Problem - Recording Adapter and 8622 Phones - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Jeremy · 09-13-2007, 09:50 AM

I'm using a handset recording adapter with an 8622 VoIP phone and have not been able to record. The VoIP phones have sidetone. The recording system worked when analog phones were being recorded. Has anyone else had this problem or know what it might be?

Thanks,

Jeremy

***ITEngineer*** · 09-14-2007, 05:54 AM

Check to see what vocoder you are using. On a LAN you should be using G.711, on the WAN use G.729. Otherwise you may want to adjust how many packets are in each frame or intime frames etc.

Not sure about your handset recording device if it was plugged in anywhere other than the handset it will no longer work.

Quote:

Originally Posted by Jeremy

I'm using a handset recording adapter with an 8622 VoIP phone and have not been able to record. The VoIP phones have sidetone. The recording system worked when analog phones were being recorded. Has anyone else had this problem or know what it might be?

Thanks,

Jeremy

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Inter-Tel 8622 IP Phone question...	RBGNorcal	Inter-Tel	9	06-16-2008 12:33 PM
Do Inter-tel 8622 phones have sidetone?	Jeremy	Inter-Tel	1	09-14-2007 05:42 AM
Recording wireless phones	twscrb	Meridian Systems	4	03-02-2006 11:15 AM
500am onetouch adapter	jafir	Definity Support	1	11-14-2005 02:32 PM
CTIA adapter for 3904	angler4life	Meridian Systems	4	04-11-2003 01:34 PM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)