Digit Translation Timeout - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Jamesk · 08-17-2007, 03:22 PM

First post, hello all.

I have an issue where in our attendant application, where you have an option to press 1 or 2 and that will take you to certain extensions. However, if you dont select 1 or 2 very fast it times out and dials the operator. What timer do I need to change to make this not time out so fast?

Thanks

***ITEngineer*** · 08-18-2007, 02:26 PM

Look in the CRA and under the day and night recording there are pauses there after the recording number. You can add a short pause (1 Sec) and intermediate pause (5 sec), or a long pause (10 sec). You can also add multiple short, intermediate, or long pauses to accomplish the exact amount of timeout you want. If the timeout is going to a hunt group then the hunt group timers may effect this as well. The hunt group timers are in the individual hunt groups.

Quote:

Originally Posted by Jamesk

First post, hello all.

I have an issue where in our attendant application, where you have an option to press 1 or 2 and that will take you to certain extensions. However, if you dont select 1 or 2 very fast it times out and dials the operator. What timer do I need to change to make this not time out so fast?

Thanks

Jamesk · 08-20-2007, 05:02 PM

Awesome, thanks a lot. I was looking all over for that timer.

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