Call routing question - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

jason.burton · 07-02-2007, 11:21 AM

I have integrated an AXXESS system with a Cisco Callmanager and so far everything is working with one minor problem. If you dial an extension on the cisco side it waits for the interdigit timer to expire before it will route the call across the integration PRI because it sees this as a trunk call and not a 'local' extension.

Is there any way to either get rid of this time delay or is there a way I can have the inter-tel side not have to hit the call button to dial these extensions and have the call route as soon as there is a dial match?

Thanks for the help.

***ITEngineer*** · 07-03-2007, 04:58 PM

I will think about this some more but you could create a route group and facility group for these extensions. Then you would not have to hit a call key. I will ponder this some more when I have time but I would give this a try.

Quote:

Originally Posted by jason.burton

I have integrated an AXXESS system with a Cisco Callmanager and so far everything is working with one minor problem. If you dial an extension on the cisco side it waits for the interdigit timer to expire before it will route the call across the integration PRI because it sees this as a trunk call and not a 'local' extension.

Is there any way to either get rid of this time delay or is there a way I can have the inter-tel side not have to hit the call button to dial these extensions and have the call route as soon as there is a dial match?

Thanks for the help.

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