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Old 04-10-2007, 10:32 AM   #1 (permalink)
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Question Auto Pickup

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I have a few phones that auto pickup on the IC line after one ring...I have gone thru the interface and compared extensions and nothing is different...I remember that this may be a feature key setting 3xx but cant remember exactly
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Old 04-11-2007, 05:47 PM   #2 (permalink)
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In DB Studio/Devices & Features/Stations look at the flags for the extensions that do this and turn off hands free. There is also a feature code look under Devices and Features Codes/Feature Codes and look for the code for hands free it is probably 319.

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All,
I have a few phones that auto pickup on the IC line after one ring...I have gone thru the interface and compared extensions and nothing is different...I remember that this may be a feature key setting 3xx but cant remember exactly
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Old 04-11-2007, 06:09 PM   #3 (permalink)
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that is what I was thinking but all flags are identical...is there a "secret" list of codes? last I had this issue it was on a 8620 unit and well this is a plain 8500
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Old 04-12-2007, 03:44 AM   #4 (permalink)
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No there is not a secret list of codes. Yes the flags are all the same on every endpoint. This allows you to customize an a endpoint by endpoint basis.

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that is what I was thinking but all flags are identical...is there a "secret" list of codes? last I had this issue it was on a 8620 unit and well this is a plain 8500
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Old 04-12-2007, 09:24 AM   #5 (permalink)
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alright...
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Old 04-12-2007, 12:54 PM   #6 (permalink)
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I did see something about a feature code 377 but I dont have that...and if I try it list as invalid feature code...its the same as the "Ring intercom always" from what I have read...from the DB Studio these phones are Identical
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Old 04-12-2007, 01:33 PM   #7 (permalink)
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just did a 394 on it and all be darn....it finally works
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Old 04-12-2007, 04:51 PM   #8 (permalink)
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In some systems the feature codes get changed that is why it is always best to look up feature codes in DB Studio.

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just did a 394 on it and all be darn....it finally works
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