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| Tags: email, issue, voicemail |
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| Inter-Tel Ask Questions and Find Answers on Inter-Tel systems: |
| Tags: email, issue, voicemail |
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 February 23rd, 2007 | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 0  Country:  | Voicemail to Email issue Hello everyone, I work with an Axxess 8.232 system with Unified Messaging configured. Recently we had to power down our exchange server for some maintenance, we rebooted the VPU and everything came up an worked just fine. The new parts arrived for the exchange server so we powered the box down again. This time after rebooting the VPU server the voicemail will no longer send to email. I've taken a sample of the issue I believe is causing the problem. I just need help fixing this issue. Below is a print out of avdapmon [00764 2-23-2007 12  33 VMAIL2]Set gain to 1[00765 2-23-2007 12 33 RHET2]Playing (db\rcrdings\16e.r24)[00766 2-23-2007 12 33 DISPATCH]Terminating VMAIL1[00767 2-23-2007 12 38 EMAILDLV]Fail to read the body of the email message (hResult=40380) [00768 2-23-2007 12 38 EMAILDLV]Message Body is too large.[00769 2-23-2007 12 38 EMAILDLV]Error parsing email message; message left on mail system. [00770 2-23-2007 12 38 EMAILDLV]Unable to find message header in Email message body. [00771 2-23-2007 12 38 EMAILDLV]Error parsing email message; message left on mail system. [00772 2-23-2007 12 38 EMAILDLV]Finish processing all the messagesPlease help! George | ||||||||
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| February 24th, 2007 | #2 (permalink) | |||||||||
| Moderator   ITEngineer is Not ready for Winter
Rep Power: 5 Gender:  Country: | Try This There is a message in the Outlook Inbox on the Voice Mail Server that is not for Unified Messaging. You must delete the message in the Inbox to get rid of the error. You can also set up a rule for the Inbox to remove any message after xx/xx/xx date so that any "out of office replies" etc. are removed and this will then stop the informational message from showing up in avdapmon. I am not sure that this will fix the problem but it is a start. Are there any RC= errors? Quote:
__________________ Life is a highway.... | |||||||||
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