ITEngineer

Traditionally focused on telephony systems for Small and Mid-sized Businesses (SMBs), Inter-Tel has expanded its target market to include medium- to large-sized businesses and enterprises. The newest platform from Inter-Tel, Inter-Tel 7000, is a standards-based SIP softswitch that scales to 2,500 users in its first release, though theoretically, as a software solution, can scale further with adequate hardware capacity and memory. The Inter-Tel 7000 is fully standards-based, supporting SIP/SIP-B at the core, SIMPLE for presence and instant messaging and BTXML for display control. Inter-Tel plans to publish a number of interfaces for the third-party developer community. A variety of third-party SIP and PSTN gateways from Cisco, Quintum and Audio Codes can be attached for analog FXS, FXO and digital T1, E1, PRI and BRI connections.

The basic Inter-Tel 7000 configuration includes the Inter-Tel Communicator server (Linux server) for call processing, database and media processing and a Windows Server for voice mail, unified messaging and management (the System Manager and Messaging Central server). The system can be deployed in one of three hardware configurations (or Tier packages) for capacities of up to 250 users, up to 1,000 users or up to 2,500 users. Every configuration includes an additional Inter-Tel Communicator server for server redundancy (split or redundant servers for database), while the Messaging Central and System Manager server has internal component redundancy (redundant power supplies, fans, hard drives) as an option for Tiers 2 and 3 .


Unique for the Inter-Tel 7000 is the Inter-Tel Personal Communicator, a built-in application which requires no licenses to activate. The application addresses employee productivity and "reach me" functionality enabling users to easily manage voice and text communications and set up and view presence information on a desktop PC, Web portal, Web browser, e-mail client, PDA, or phone. Personal Communicator also integrates with Outlook Calendar for automatic status updates according to meetings and other tasks defined in the calendar. Attendant Communicator, another new application for Inter-Tel 7000, is a SIP soft phone for drag and drop call control, endpoint status, directory search, call logs and statistics. Licensed centrally, attendants can be located anywhere to handle call traffic. Inter-Tel 7000 accommodates several Inter-Tel 8600 Series IP telephones also supported by the Inter-Tel Axxess and Inter-Tel 5000 platforms, as well as third-party SIP hard and soft endpoints.


As an open, standards-based platform, users can choose to add third-party applications , but also can take advantage of Inter-Tel's own array of business solutions, including a SIP-based centralized messaging and auto attendant application, Inter-Tel's Contact Center Suite and SIP-based collaboration tools such as Audio & Web Conferencing.

ITEngineer

EMPE, Ariz., Nov. 6 /PRNewswire-FirstCall/ -- Inter-Tel (Delaware), Incorporated (Nasdaq: INTL - News), a leading provider of voice and data communications solutions for businesses, has announced that its much- anticipated Inter-Tel® 7000 communications platform is now available for sale. Serving businesses with up to 2,500 users, the Inter-Tel 7000 is an open-standards SIP (session initiation protocol) softswitch that provides full PBX-style functionality, and enables customers to integrate standard SIP devices and applications into their networks to meet their businesses needs.

"The release of the Inter-Tel 7000 marks a real milestone and one of our proudest achievements in the company's 37-year history," noted Norman Stout, chief executive officer of Inter-Tel. "This is the culmination of a more than three-year effort in which hundreds of developers, engineers, product managers and other team members invested hundreds of thousands of hours to turn this vision into reality. I want to congratulate all of these professionals for creating a true next-generation solution that will remain relevant to customers for many years to come."

The Inter-Tel 7000 delivers a powerful multimedia communications solution offering mid-size businesses and enterprises robust, integrated IP telephony applications. Among these include Inter-Tel's presence management and advanced call routing capabilities; powerful mobility solutions; collaboration, web and audioconferencing applications; and user-friendly system administrative and diagnostic tools. The Inter-Tel 7000 scales up to 2,500 users, and includes redundancy and speech recognition dialing as standard features.


"For years, Inter-Tel has earned the respect of the communications industry for its ability to provide technology that tangibly improves business processes," said Craig W. Rauchle, president and chief operating officer for Inter-Tel. "The Inter-Tel 7000 was designed to enable us to deliver this same value to larger businesses that are continually tasked with increasing revenue, improving customer service and controlling costs. We're confident that these customers will see the Inter-Tel 7000 as a valuable and efficient resource developed to drive business performance."


In addition to supporting a broad range of full-featured Inter-Tel IP endpoints, customers also have the flexibility to integrate existing and future standard SIP endpoints, gateways and vertical market applications into their infrastructure to meet their individual business needs.
Inter-Tel also announced that it has selected Quintum Technologies as a preferred vendor for SIP gateways. As part of this relationship, Inter-Tel is integrating the Quintum SIP gateway management interface into its Inter-Tel System Manager application, designed to enable customers to administer the entire Inter-Tel 7000 infrastructure through a single web portal.


"We believe the Inter-Tel 7000 marks a new era in enterprise communications as one of the initial second-generation VoIP platforms to enter the marketplace," explains Jeff Ford, Inter-Tel's chief technology officer. "This open-standards platform offers choices to customers that are not typically available through proprietary technology and has a feature set that we feel surpasses IP offerings in the market today. Moreover, it is designed to enable businesses to take advantage of new communications technology as it becomes available, with the expectation of adding to increased productivity, improved efficiency and a substantially longer technology lifecycle to help protect their communications investment."



This news release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and 21E of the Securities Exchange Act of 1934, including statements regarding the features and capabilities of the Inter-Tel 7000, as well as statements regarding its long- term relevancy to customers; choices provided to customers that are not available through proprietary technology; and its ability to enable businesses to increase productivity, improve efficiency and protect their communications investment. Such statements are based on current assumptions that involve risks and uncertainties that include, among others, dependence on new product or software development; the presence of software "bugs"; market acceptance of the product and related software; and intended uses identified above. For a further list and description of such risks and uncertainties, which could cause the actual results, performance, or achievements of the Company to be materially different from any future results, performance, or achievements, please see the Company's Form 10-K, filed with the SEC on March 16, 2006, other subsequently filed current and periodic reports, and the Company's most recent Form 10-Q dated August 9, 2006. Inter-Tel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. All products and services mentioned are the trademarks, service marks, registered marks or registered service marks of their respective owners.

brianf

We worked hard trying to get the Inter-Tel 8662E IP endpoint [7000-Sip-version] to work on a non-Inter-Tel SIP system.

We had actually successfully managed to connect the SIP version phone [Version ITSIPB_1.0.5.10] on the non-Inter-Tel SIP system but only with very few basic features and in order to make it fully functional, we'd need some samples of the xml files the phone is looking for and all I know is that these xml files are usually being generated by the 7000 server itself, I'd greatly appreciate if anyone here would be able to obtain the following xml files and email it.

1. SipMACADDR.xml
2. global.xml
3. keymap.xml
4. btxml.xml

Thanks in advance,

miller100d

We've just sold our first 7000 to a large insurance company for their London offices. It's in the process of going in at the moment so I'll let you know how it goes.





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When I come back I want to come back as an Intertel phone system