Author Topic: Ringing Service (Read 676 times)

phonewiz · « **on:** February 05, 2012, 05:42:16 PM »

I just upgraded from CICS 7.0 to MICS 7.1. The opr set (221) T7316+KIM retained the ringing service button. I have doc (7.0) and need to make the ringing service turn off and on for any time during business hours making all lines go to Gen Delivery MBX without ringing. All lines A&R at 221. All calls go to Gen Delivery after 4 rings with ringing service on or off. How do I program this?

curlycord · « **Reply #1 on:** February 06, 2012, 11:56:17 AM »

Feature 871 to turn on and off Service Modes

I dont understand why you would want calls to go to the General Mailbox instead of Auto Attendant but you could just forward 221 to the DN of Voice Mail

Feature 4 = Forward
Feature 985 to find out what vmails DN is.

phonewiz · « **Reply #2 on:** February 06, 2012, 12:33:36 PM »

You are correct. It needs to go to AA. Fwd to VM DN goes to MBX. Need ringing service to turn on and off at any time with ringing service button.

www.atcomsystems.ca · « **Reply #3 on:** February 06, 2012, 12:50:18 PM »

Put the vmail DN in the ring group for Night Service, also set Night Service to "Manual", and you should be off to the races.

phonewiz · « **Reply #4 on:** February 06, 2012, 01:13:14 PM »

You R correct sir. Found your post on another site helped alot.

www.atcomsystems.ca · « **Reply #5 on:** February 07, 2012, 05:08:26 PM »

Good to hear

Nortel, Toshiba, & Panasonic business telephones in Calgary
www.atcomsystems.ca

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