To clarify, the purpose of the phone system is to weed out the leads that come in. By the system asking a few questions, what filters out at the other end is a more qualified lead. For example:
"Are you looking for truck financing?" if no "Sorry we can't help you at this time" if yes "Do you have a CDL?" if no, "Sorry we can't help you" If yes, "Do you have a down payment?" and so on. By the time the call is routed to me I have a caller that meets more of my criteria. What system does this?