Author Topic: Music on hold options (Read 1810 times)

TomD · « **on:** March 15, 2011, 03:51:04 PM »

Our music sourse for our PBX broke. What is out there for music on hold sourse's

Thanks

dexman · « **Reply #1 on:** March 15, 2011, 09:14:36 PM »

On Hold Plus is probably the most widely known MOH manufacturer on the market:

http://www.onholdplus.com/

Premier is another one

http://www.premtech.com/

Sirius/XM radio offers business services:

http://www.siriusxm.com/faqs (Scroll down to "SiriusXM Music for Business")

You could use a standard radio, cassette, CD or MP3 player, but if caught playing anything other than royalty-free music, fines would be levied.

acejavelin · « **Reply #2 on:** March 15, 2011, 10:49:23 PM »

Like dexman recommends, we use the Premier USB 1200 model (http://www.premtech.com/usb1200.html) quite a bit on systems that do not have embedded file-based MOH, works very well, never really had any problems and works with every system we have tried. I haven't used the On Hold Plus Intellitouch models (http://www.onholdplus.com/products/OHP-8000-%252d-USB-Flash-Drive-Digital-On%252dHold-Player-for-PBX-and-Key-Phone-Systems.html), but have seen quite a few and they seem very reliable.

Of course, a cheap MP3 player with proper cord and AC adapter loaded with instrumental music or other royalty free music that is easily accessable on the Internet will work as well too on most systems.

TomD · « **Reply #3 on:** March 29, 2011, 10:34:04 AM »

Thanks for your replies fellas. I guess I should have menchened this is an AVAYA Definity switch. Also they have a buget of $000 dollars because they are going IP very shortly.

acejavelin · « **Reply #4 on:** March 30, 2011, 09:35:14 AM »

Quote from: TomD on March 29, 2011, 10:34:04 AM

Thanks for your replies fellas. I guess I should have menchened this is an AVAYA Definity switch. Also they have a buget of $000 dollars because they are going IP very shortly.

Super quick, cheap, and simple MOH options:

1) take an old PC and connect sound card to MOH port, play MP3's continuously or stream music to it
2) grab old radio and connect, play prairie public radio (usually never an issue and mostly instrumental in most areas)
3) grab any old cd-radio/boombox/cdplayer and get a cd of instrumental music

Most of these can be done with stuff laying around just about any office or something from the garage/storage closet at home with less than $10 investment.

Not the best answers but can work in the short term

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