Brooktrout/ HICOM 300 - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

***bobmay*** · 06-23-2004, 05:33 PM

I am trying to connect a fax server(RightFAX) to a HICOM using T-1 E&M. The Brooktrout board is a TR1034 24 channel. I am using the exact same programming as another fax server connected with a Brooktrout TR114 16 channel. I don't know if it is a PBX config problem or the server. Of course the server guys say it is the voice guy's problem. There is not any hardware options on the TR1034 to set up, so it is installed as shipped. I don't know what software options exist in the driver, or server software. The fax management for the server shows all channels idle, and the HICOM shows all channels ready. I get busy when calling the extension pointed to the server. and outgoing fax calls fail also. I have spent hours staring, and comparing the two Siemens configs, and they are identical. Any ideas anyone?

***Dtu*** · 06-23-2004, 10:41 PM

Hey Bob
Would you be able to post the current (working) config?

***bobmay*** · 06-24-2004, 08:07 AM

Here is my Siemens config
M1: NO COMMAND ENTERED
<dis-bcsu

TYPE = tmd

LTG = 1

LTU = 3

SLOT = 91
DIS-BCSU:TMD,1,3,91;
H500: AMO BCSU STARTED
---------------------------------------------------------------
| DETAILS OF TMD BOARD AT ADDRESS (LTG.LTU.SLOT) = 1. 3. 91 |
| |
| CABTYP = 3 TIMTYP = SYST SIGTYP = CAS |
| FRAME = ESF TABS = NO FCTID = 1 |
| BI8SUB = YES BIVDET = YES |
|-------------------------------------------------------------|
| RDRATIO = 6 RDTH = 2500 RDQUAL = 15000 |
| YLSEND = 5000 YLTH = 400 YLQUAL = 100 |
| LOS = 150 AOS = 4000 |
| SESDISTH = 10 SESREQTH = 10 |
| OESDISTH = 30 OESDISIN = 24-00-00 |
| OESREQTH = 4 OESREQIN = 04-00-00 |
|-------------------------------------------------------------|
| NETUSR = ACKTIM = DLVTIM = |
| OCTMAX = RETMAX = WINDOW = |
| CRIDC = TTSC = NSFIV = |
| NSFTSC = PFDGT = |
|-------------------------------------------------------------|
| IGN = IID = |
---------------------------------------------------------------
AMO-BCSU -111 BOARD CONFIGURATION, SWITCHING UNIT
DISPLAY COMPLETED;
<dis-tgacc

TGRP = 13
DIS-TGACC:13;
H500: AMO TGACC STARTED
+------------------------------------------------------------------------------+
| TGRP NUMBER : 13 TGRP NAME : DR RIGHTFAX /N MAXIMUM NO: 24 |
| SUBGROUP NUMBER: 5 DEVICE TYPE: T1 E&M WINK DIR TYPE : BOTH |
| ACD THRESHOLD : * TRACENO : 0 USAGE TYPE: TERR |
| ALLOCATED TO AT LEAST ONE ROUTE GDTR RULE : 0 |
| SELECTION : ROUND CFBLOCK : DISABLED |
| THE FOLLOWING PORTS (LTG-LTU-SLOT-CIRCUIT) ARE ALLOCATED: |
+------------------------------------------------------------------------------+
| 1- 3- 91- 1| 1- 3- 91- 2| 1- 3- 91- 3| 1- 3- 91- 4| 1- 3- 91- 5| 1- 3- 91- 6|
+------------------------------------------------------------------------------+
| 1- 3- 91- 7| 1- 3- 91- 8| 1- 3- 91- 9| 1- 3- 91-10| 1- 3- 91-11| 1- 3- 91-12|
+------------------------------------------------------------------------------+
| 1- 3- 91-13| 1- 3- 91-14| 1- 3- 91-15| 1- 3- 91-16| 1- 3- 91-17| 1- 3- 91-18|
+------------------------------------------------------------------------------+
| 1- 3- 91-19| 1- 3- 91-20| 1- 3- 91-21| 1- 3- 91-22| 1- 3- 91-23| 1- 3- 91-24|
+------------------------------------------------------------------------------+
AMO-TGACC-111 TRUNK GROUP ACCESS CODE
DISPLAY COMPLETED;
<dis-tcsu

PEN1 = 1-3-91-1

PEN2 = 1-3-91-24

M40: APPLICABLE GROUP CONDITION: MAXIMUM OF 1 OUT OF 2 PARAMETERS
DEV =

SPECDEV =

TYPE =
DIS-TCSU:1-3-91-1,1-3-91-24,,,;
H500: AMO TCSU STARTED
+------------------------------------------------------------------------+
| PEN: 1- 3- 91- 1 INS: Y BOARD: TMDN64P DEV: T1EMW TGRP: 13 |
+------------------------------------------------------------------------+
| TRKID : 0251 TCCID : DR RIGHTFAX |
| CCT : DR RIGHT/0251 |
| |
| ACDATA : 0 DPLN : 0 PFDGT : |
| ATNTYP : TIE EXPDG : 10 PTTBLIDX : * |
| COPNO : 50 ITR : 0 REMANA : |
| COSNO : 45 LCRCOSD : 1 RULEIDX : |
| COTNO : 50 LCRCOSV : 8 TRTBL : DIDCR |
| DITIDX : 0 LOCANA : CIDDGTS : NONE |
| |
| * = NOT APPLICABLE TO THIS BOARD TYPE |
+------------------------------------------------------------------------+

AMO-TCSU -111 TRUNK CONFIGURATION, SWITCHING UNIT
DISPLAY COMPLETED;
<dis-lrout

ROUTE = 18
DIS-LROUT:18;
H500: AMO LROUT STARTED
LCR ROUTE DEFINITION TABLE
--------------------------

-------------------------------------------------------------------------
|ROUTENUM = 18 SCHED A = X AORT = INFORMATION |
|ROUTEELE = 1 B = AUTH = 2 TRANS CAP = S3 |
|BEARER = ONE C = ONHKQ = N TRKSIG = TIE |
|BANDWTH = 1 D = OFFHKQ = N SCCID = |
|TRUNKGRP = 13 E = ODRNUM = 1 SVCVCE = NON |
|MASTGRP = 240 F = APLTYP = VFD SVCN-V = NON |
|ROUTSERV = N G = FACNUM = |
| H = |
-------------------------------------------------------------------------

END OF LCR ROUTE DEFINITION TABLE DISPLAY
AMO-LROUT-111 ROUTE DEFINITION DETERMINATION PACKAGE
DISPLAY COMPLETED;
<dis-dpln

TYPE = dgts

DGTS = 6864

DPLN =

CPS =

DAR =
DIS-DPLN

GTS,6864,,,;
H500: AMO DPLN STARTED
--------------------------------------------------------------------------
| DIGIT INTERPRETATION VALID FOR DIAL PLAN 0 |
--------------------------------------------------------------------------
| | CALL PROGRESS STATE | DIGIT ANALYSIS| | |
| DIRECTORY NUMBER| 1 11111 1111222| RESULT |RSVD | ROUTE|
| |12345 67890 12345 6789012| (SKIP DIGIT) | | |
--------------------------------------------------------------------------
| 6864 |.**** ***** ***.* ......*| STN | | 18 |
--------------------------------------------------------------------------

AMO-DPLN -111 DIALING PLANS, FEATURE ACCESS CODES
DISPLAY COMPLETED;
<dis-bssu

LTG = 1

LTU = 3

SLOT = 91

CCTNO = ;
DIS-BSSU:1,3,91,;
H500: AMO BSSU STARTED
+================================================= =============================+
| 24 HOUR TOTAL STATISTICS FOR TMDN LTG.LTU.EBT : 1 .3 .91
+------------------------------------------------------------------------------+
| ESF 0 |
| ES 0 FS 0 |
| BES 0 OES 0 |
| US 0 DS 0 |
+------------------------------------------------------------------------------+
| LOOPBACK STATUS: |
| |
| LOCAL : CLEAR PAYLOAD : CLEAR |
| REMOTE REQUEST : CLEAR |
+------------------------------------------------------------------------------+
| |
| ALARM STATUS : NO ERRORS(GREEN) |
+------------------------------------------------------------------------------+
AMO-BSSU -111 BOARD SWITCH, SWITCHING UNIT
DISPLAY COMPLETED;
<dis-sdsu

STATUS = all

LINK =

TYPE = pen

LEVEL = per3

LTG = 1

LTU = 3

SLOT = 91

CCT = ;
DIS-SDSU:ALL,,PEN,PER3,1,3,91,;
H500: AMO SDSU STARTED

LTG1 (PERIPHERY)
------
MOUNTING LOCATION MODULE NAME NOM. BD(#=ACT) STATUS
------------------ LTG 1 --------------------- READY
------------------ LTU 3 --------------------- READY
** .LTG 1.LTU 3. 91 TMDN64P Q2484-X READY
CCT LINE STNO SI BUS TYPE
1 3424 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
2 3425 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
3 3426 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
4 3427 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
5 3428 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
6 3429 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
7 3430 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
8 3431 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
9 3432 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
10 3433 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
11 3434 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
12 3435 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
13 3436 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
14 3437 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
15 3438 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
16 3439 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
17 3440 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
18 3441 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
19 3442 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
20 3443 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
21 3444 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
22 3445 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
23 3446 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
24 3447 READY
ELEM DEV. . . . . . TMA CONN READY/CP
CCT LINE STNO SI BUS TYPE
25 3448 READY
AMO-SDSU -111 STATUS DISPLAY IN SWITCHING UNIT
DISPLAY COMPLETED;
<

***bobmay*** · 06-29-2004, 05:50 PM

We fixed this problem today. It was the server settings not the PBX config. Server had to be set to "do not detect loop current".

Voice 1 Server dudes 0

***Dtu*** · 06-29-2004, 09:04 PM

So typical, glad you got it sorted out.
Thanks for keeping us up to date as what the actual problem was.

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