potomuchto

We have next problem with Agile v7.0 and HP3000v7.0:

- Incoming call to node2 and transfer this call per ISDN to node1 and send call to Agile – any problem

- If we transfer this call per IP to node1, then our call send to Agile, but not connect to Agent (Error 2,13)


DIAG/TelephonyServer.000

[2009/07/08 10:44:03.796] CAFL ttescall.cpp 8997 0fe0 Divert Call Request, UCID: 7501247039043002, SubCallID: , DivertingDID: , DivertDestination: 1304, CallTypeName: {AG-Q-1}, CallTypeStep: 1

[2009/07/08 10:44:03.796] WARN TteVlnscrq.cpp 439 12b4 Registered for new monitor X Ref. for resource 7961247039043552

[2009/07/08 10:44:03.859] WARN ttesrvr.cpp 17413 12c4 Rcvd CTI <DIVERTCALLRESPONSE>, resourceId <7961247039043552>, error = 2,13

[2009/07/08 10:44:03.859] CAFL ttescreq.cpp 2314 0fe0 Divert Call Request, UniqueCallID: 7501247039043002, SubCallID: 4050247, has failed: Negative acknowledgement returned from switching environment: INVALIDCSTACALLID. Total elapsed time: 0

[2009/07/08 10:44:03.859] WARN ttescall.cpp 9197 0fe0 Divert Call Request, UniqueCallID: 7501247039043002, CallID: 4050247, has failed.

Attached Images

agile 7_2.jpg (34.3 KB, 3 views)